What are the responsibilities and job description for the PM Airport Electric Cart Driver position at Prospect Airport Services?
Are you passionate about providing exceptional service to travelers and assisting those with disabilities? Join our team as an Airport Electric Cart Driver, where you'll play a vital role in ensuring a seamless and comfortable experience for passengers navigating the airport terminals!
Responsibilities:
- Provide safe and efficient transportation for airline passengers between gates and various areas within the airport terminal(s) using electric carts.
- Offer assistance and support to passengers with disabilities, ensuring their needs are met throughout their journey, including arriving, departing, and connecting flights.
- Assist all travelers needing aid with luggage handling, en route restroom breaks, and restaurant stops, ensuring their comfort and convenience.
- Uphold high standards of customer service, demonstrating empathy, patience, and professionalism in all interactions with passengers.
- Maintain a clean and organized workspace, including the electric carts, to ensure a pleasant environment for passengers and staff.
- Collaborate with airport personnel and other team members to address any passenger concerns or emergencies promptly and effectively.
- Adhere to all safety protocols and regulations, including proper handling of luggage and operating electric carts in a responsible manner.
- Perform other duties as assigned to support the smooth operation of airport services.
Requirements:
- Ability to lift a minimum of 50lbs and perform physical tasks such as lifting, bending, and standing for extended periods.
- Excellent customer service skills with a genuine desire to assist and support others.
- Compassionate and empathetic attitude towards passengers, especially those with disabilities or special needs.
- Strong communication and interpersonal skills to effectively interact with passengers and colleagues.
- Reliable and punctual, with the ability to work flexible hours, including weekends, holidays, and occasional overtime.
- Valid driver's license and clean driving record.
- Previous experience in a customer service or hospitality role is preferred but not required.
- Willingness to undergo training and certification as necessary for the operation of electric carts and compliance with airport regulations.
About Prospect Airport Services:
Prospect Airport Services has over five decades of experience in the airline industry. With over 11,000 motivated associates and cutting edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.
We are looking for applicants that take pride in their appearance, are responsible for their attendance, and that are comfortable working with passengers in an airport environment. For a number of people this job has served them well as a gateway to opportunities within the airline industry. Additionally, Prospect has many opportunities for advancement, both in Denver (DEN) and in the thirty-two other airports we service nationwide.
Prospect Airport Services is an Equal Opportunity Employer.
Job Type: Full-time
Pay: From $18.29 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Compensation Package:
- Tips
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Night shift
- Overtime
Application Question(s):
- Are you available to work weekends?
- Have you been convicted of a felony in the last 10 years?
- Are you at least eighteen years of age?
Experience:
- Driving: 3 years (Required)
- Time management: 2 years (Required)
- Customer service: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18