Overnight / Early Morning Hours - Full Time
Job Summary
Are you someone who excels in leadership roles and enjoys fostering team success? Join us as a Distribution Center Supervisor in Cleveland! In this exempt position, your primary focus will be on training and supervising distribution services personnel, ensuring that our operations run seamlessly. You will be integral in implementing company policies to achieve our customer service and financial targets.
Why PCF
- Become part of an innovative, expanding organization that embraces bold initiatives.
- Work with dedicated team members who are passionate about making a difference.
- Join a family-owned business that places great importance on its employees and clientele.
- Play a crucial role in steering our transformation as a delivery service provider.
Essential Functions & Responsibilities
Oversee assigned Distribution Center operations to ensure efficiency.Manage daily operations to maintain high-quality service to all customers.Ensure employee compliance with all relevant company policies and standards.Recruit, train, and manage staff effectively.Facilitate comprehensive training for all distribution service roles.Conduct performance evaluations for all distribution employees regularly.Organize safety training and compliance for distribution staff.Review financial documents related to carrier compensation and payroll.Identify and solve operational issues proactively.Support prioritization of tasks in crisis situations affecting service.Evaluate staff performance for continuous improvement.Resolve client issues regarding subscription complaints to their satisfaction.Analyze and enhance service delivery problem areas effectively.Conduct ongoing cost analysis of Distribution Center operations.Manage contracts with Independent Contract Carriers and assure proper documentation.Use your vehicle to verify deliveries of newspapers and additional products.Other Functions
Assist in training other managerial staff.Possess a solid understanding of computers and software.Know the geography and demographics within your assigned area.Essential Qualifications
Key competencies include commitment to achieving results, clarity in priority setting, strong delegation capacities, ability to build effective teams, and proficient conflict management.
Knowledge, Skills, and Abilities
Strong verbal and written communication skills are necessary.Thorough knowledge of Independent Contractor Services Agreements.Proficient in Microsoft Office and related software.The ability to mult-task efficiently and manage priorities.Experience with SAP is regarded favorably.Required Physical Abilities
Ability to lift and carry 30-50 lbs of newspapers regularly.Focus on exceeding established customer service objectives.Possess a reliable vehicle and valid driver's license with required insurance.Working Environment
Willingness to work nights and early mornings.Comfort with a warehouse-type setting is necessary.Experience, Education, and Certifications Required
Requires 4-6 years of relevant work experience.Bachelors Degree or equivalent experience is mandatory.recblid pktaf1nkb4xnv3irm2hcuk8vmgrnpf
