What are the responsibilities and job description for the Event Manager position at Pueblo Country Club?
Event Manager Job Description
Reports to: General Manager Department: Clubhouse
Supervises: Front Desk/Reception FLSA Status: Exempt
Work Schedule: Variable days and hours, including weekends.
The Event Manager is responsible for planning and managing all banquets, parties, and meeting held at the Pueblo Country Club (PCC) while working cooperatively with other departments.
Interviews, hires, and trains new staff.
Oversees the daily workflow of the department.
Provides constructive and timely performance discussions.
Motivates and directs staff members.
Handles discipline and termination of employees in accordance with PCC policy.
Plans and develops member/guest arrangements for banquets, meetings, receptions, etc with Executive Chef.
Updates and disseminates Catering Guide as necessary.
Communicates policies and Event Contract for each event planned.
Gathers all details from member/guest, accurately records them onto Banquet schedule.
Ensures client approval of event details and disseminates the information to all involved parties.
Works with the Social Committee to plan and organize Member Events.
Creates flyers to communicate details of events and disseminating the information to appropriate staff for publishing to social media, emails, etc.
Organize outside services including entertainment and services for Member events.
Take accurate reservations, creating seating charts and service plans.
Delivers and promotes prompt, courteous, and friendly service to all members, guests and employees.
Develop and maintains service standards.
Manages difficult or emotional member situations.
Responds promptly to Member needs.
Solicits feedback to improve service.
Controls labor costs by properly scheduling staff, improving productivity and reviewing daily punch report.
Communicates with appropriate department heads (golf, food & beverage, etc.) as needed for the planning and execution of club events or activities.
Actively participates as a member of the management team.
Perform other duties as assigned.
Ability to communicate effectively with Membership adults and children.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Computer literate with above average proficiency in Microsoft Office products.
Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.
Ability to stand and walk for long periods of time.
Occasionally required to bend, stoop, crouch, and crawl.
Ability to use arms, hands and manipulate fingers to reach, decorate, etc.
Regularly lift and/or move up to 15 pounds. Frequently lift and/or move up to 25 pounds. Occasionally lift and/or move up to 50 pounds.
Ability to converse with others and to give, take and process information; extensive use of telephone; ability to hear emergency alarm devices.
High School diploma (or equivalent) and experience in event planning in an upscale establishment.
Preferred: Degree/Certificate in Hospitality, Events, or related field.
May be exposed to varying restaurant type hazards such as hot surfaces & liquids, sharp knives, and slippery floors.
The noise level in the work environment is loud and busy.
Occasionally exposed to outdoor weather conditions.
Exposure to a variety of allergy inducing foods/food products.
Exposure to cleaning chemicals.
Salary is dependent upon experience.
Job Type: Full-time
Pay: Up to $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Work Location: In person
Salary : $55,000