Multi-Unit District Manager

Job Title: Multi-Unit District ManagerCompany: National Fast Food FranchiseLocation: 1) Portland/Auburn/Topsham 2) Bangor/Orono/Lincoln 3) Augusta Job Summary:The Multi-Unit District Manager (DM) for [National Fast Food Franchise] is responsible for overseeing 3-6 restaurant locations within a designated territory, depending on experience. These restaurants have annual sales volumes ranging from $1.0 million to $3.0 million or more. The DM ensures operational excellence, drives sales growth, and maintains high standards of customer service across all units. This role requires strategic leadership, the ability to analyze financial reports, and the skill to develop and implement action plans to meet and exceed company goals. Minimum Requirements:

• Currently a Multi-Unit Manager leading 3 fast-food restaurants
• 2 years of Multi-Unit Leadership in a fast-food restaurant environment
• Experience leading a minimum of 3 fast-food restaurant locations
• Experience overseeing 3 distinct different fast-food restaurant locations (same brand, different buildings)
• $1.5MM minimum AUV experience as both single-unit and Multi-Unit leader/ manager
• Regional or national fast-food brand experience is highly preferred
• Solid tenure (1-2 jobs in the last 5 years OR MAX 3 jobs in 9 years)
• Unrestricted Driver License

Key Responsibilities:

• Operational Management:
• Oversee daily operations across 3-6 restaurant locations, each with annual sales volumes ranging from $1.0 million to $3.0 million plus, ensuring compliance with company standards, health regulations, and safety protocols.
• Monitor and optimize restaurant performance metrics, including food quality, speed of service, and customer satisfaction.
• Financial Oversight:
• Analyze financial statements and performance data to identify trends, variances, and opportunities for cost reduction and revenue enhancement across restaurants with varying sales volumes.
• Develop and implement strategies to improve profitability across all units.
• Manage budgets, control expenses, and ensure financial targets are met.
• Team Leadership & Development:
• Recruit, train, and mentor General Managers (GMs) and restaurant staff across the 3-6 locations.
• Conduct regular performance evaluations, provide feedback, and create development plans for team members.
• Foster a positive work environment and promote a culture of accountability, collaboration, and continuous improvement.
• Sales & Marketing:
• Drive sales growth by implementing local marketing initiatives and promoting brand loyalty.
• Collaborate with the marketing team to develop and execute promotional campaigns tailored to the needs of each location, taking into account the varying sales volumes.
• Monitor and respond to market trends and competitor activities.
• Customer Experience:
• Ensure that each location consistently delivers a superior customer experience.
• Address customer complaints and issues promptly and effectively.
• Implement customer service best practices across all locations.
• Compliance & Safety:
• Ensure all locations adhere to local, state, and federal regulations, including labor laws, health and safety standards, and franchise policies.
• Conduct regular audits and inspections to maintain compliance and operational standards.
• Strategic Planning:
• Develop and execute strategic plans to achieve long-term growth and operational objectives across the 3-6 locations, each with its unique sales volume challenges.
• Participate in regional meetings and contribute to corporate strategy discussions.
• Implement new initiatives and company programs within the district.

Qualifications:

• Education:
• Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.
• Experience:
• Minimum of 3 years of experience in a multi-unit management role within the fast food or quick service restaurant (QSR) industry, with a proven track record of managing 3-6 locations or similar scope of responsibility, especially those with varying sales volumes.
• Proven track record of driving sales growth and improving operational performance.
• Skills:
• Strong leadership and team management skills.
• Excellent financial acumen and ability to analyze and act on complex data.
• Superior communication and interpersonal skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Proficient in restaurant management software and Microsoft Office Suite.

Working Conditions:

• Travel:
• Frequent travel within the district is required.
• Availability to work flexible hours, including nights, weekends, and holidays, as needed.
• Physical Demands:
• Ability to stand for extended periods, lift up to 20 pounds, and perform other physically demanding tasks as necessary.

Additional Information:

• Benefits:
• Competitive salary, performance-based bonuses, and benefits package including health insurance, retirement plans, and paid time off.
• Career Advancement:
• Opportunities for growth within the company, including potential for regional and corporate roles.

Job Type: Full-time

Pay: $80,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Leadership: 1 year (Required)
• Restaurant experience: 1 year (Required)
• Quick service & fast food restaurant: 2 years (Required)
• Team management: 1 year (Required)

Work Location: In person

Salary : $80,000 - $85,000