What are the responsibilities and job description for the Part-Time Logistics Coordinator position at QUALITY FREIGHT LOGISTICS INC?
Job Description
Job Description
If you’re a problem-solving, multitasking expert with excellent communication skills, you could be a perfect fit for this open position. Our growing company is looking for the right candidate to be the main point of contact for customers, field units, and management. Strong interpersonal skills are a must in this dynamic role. If you are familiar with dispatch systems, data entry, and creating work schedules, QFL wants to talk to you! If this sounds like the perfect fit, please apply now! The job location is in Wixom Michigan. Commission and bonuses will bulk up this starting salary.
Responsibilities
Schedule service calls for customers and field teams
Track each shipment through direct contact with the driver following a tested and proven Dispatch and Tracking Protocol
Communicate with customers and field teams about service details and special requests
Prepare digital documents for dispatch
Monitor service calls and arrival times
Record customer complaints and service tech notes
Plan and adjust service calls when necessary
Qualifications
High school diploma or GED required
1 years of experience as a service dispatcher is preferred but not required, will train the right candidate
Experience working in a customer-oriented atmosphere
Experience working with people under stressful and dynamic conditions
Exceptional communication skills, customer service oriented, well organized, and strong interpersonal communication ability