What are the responsibilities and job description for the Count Team Member position at Queen Baton Rouge?
Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company.
Looking For Perks? We’ve got you covered!
- Top industry pay
- Tuition Reimbursement
- 401k with company match
- Comprehensive health packages, including a free option for Full-time Team Members
- Paid Time Off
COUNT TEAM MEMBER
The Count Team Member is responsible for safeguarding casino assets at all times, perform transactions which keep count room operating effectively. Operate count room effectively, including training and direction of count room cashiers. Assist guests in every way possible in order to achieve the highest level of guest satisfaction.
ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Reasonable accommodations may be made to enable an employee with disabilities to perform the essential functions.
- Operate count room effectively, including training and direction of count room cashiers. Ensure count room has all required supplies. Manage crewmember’s break times.
- Oversee all paperwork and reports generated by the count room; analyze for variances, investigate variances, and provide daily communication, records and reports to management.
- Adhering to departmental procedures, internal controls and all gaming procedures, count, sort and strap money by denomination.
- Operates computer system effectively, generating master gaming reports and delivering all information properly. Inputs slot machine information into computer system.
- Utilizing math skills, adds, subtracts and multiplies printouts to gather totals.
- Motions drop boxes in properly to ensure camera coverage; load and unload drop boxes from trolley cart storage. Perform all post-drop functions and process funds as per procedures.
- Communicate clearly and loudly (vocally) to ensure surveillance and other crewmembers hear/see procedures are being followed. Provide follow-up communication to other departments (i.e. Accounting, Slots) as required.
- Comply with all Internal Controls, Company and departmental policies and procedures, and safety regulations.
- Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
QUALIFICATIONS
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Must be able to obtain and maintain a Louisiana Gaming License.
- Must be 21 years of age.
- Must be able to work Weekends, Night and Holidays.
The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.
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