What are the responsibilities and job description for the Quality Representative position at Radiall?
About Us
DISCOVER RADIALL
Since 1952, we have been designing and manufacturing cutting-edge technologies for some of the world's most demanding applications.
From space exploration to communication to aviation, our international teams are working to create interconnect components that power the future. Our sites are located in different countries, including France, Italy, United-States, China, Mexico and India. At the heart of our factories, we grow industrial know-how including molding, plating and component assembly.
We are a community of more than 3,000 employees, rich in diversity, with a strong team spirit and open to all of those around us. Dare to be audacious, Make it Simple, Be genuine and Grow together are the 4 values guiding our actions every day.
At Radiall, we have made a choice: "Creating connections that matter". This is how we expressed our purpose, which invites us to work for a better world, through topics that we have identified and on which we can act.
Mission
Realize Your Talent
Know The Requirements
DISCOVER RADIALL
Since 1952, we have been designing and manufacturing cutting-edge technologies for some of the world's most demanding applications.
From space exploration to communication to aviation, our international teams are working to create interconnect components that power the future. Our sites are located in different countries, including France, Italy, United-States, China, Mexico and India. At the heart of our factories, we grow industrial know-how including molding, plating and component assembly.
We are a community of more than 3,000 employees, rich in diversity, with a strong team spirit and open to all of those around us. Dare to be audacious, Make it Simple, Be genuine and Grow together are the 4 values guiding our actions every day.
At Radiall, we have made a choice: "Creating connections that matter". This is how we expressed our purpose, which invites us to work for a better world, through topics that we have identified and on which we can act.
Mission
Realize Your Talent
- Reviews customer specifications and contracts to determine quality requirements and verify compliance of Radiall products in terms of design and manufacturing.
- Monitors documentation for compliance with customer specifications and contract requirements. Maintains and expands a data collection system.
- Follows up on customer requirements and quality system compliance for First Article Inspection Reports (FAIRs)
- Manages claims from any US customer for all Radiall products and acts as a liaison between customer quality personnel and the concerned Radiall department for RMA products and inventory returns.
- Supports customers with any quality concerns and certifications as applicable.
- Monitors and supports all quality requirements across all US customer portals.
- Meets with customers and quality representatives as required.
- Champions the activities required to support customer audits as well as AS9100 audits.
- Work with the quality team in the deployment of internal audits.
Know The Requirements
- Bachelor’s degree in Quality Management, Engineering, or related field (or equivalent experience).
- Experience in a customer-facing quality role.
- Strong knowledge of quality standards (ISO 9001).
- Excellent communication and problem-solving skills.
- Proficiency in QMS software.