What are the responsibilities and job description for the Front Desk Receptionist position at RAMADA INN by Wyndham?
Job Overview
We are seeking a Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing exceptional customer service and administrative support. WE ARE NEEDING SOMEONE TO COVER 11PM-7AM TWO DAYS A WEEK. WILL HAVE TO COVER OTHER SHIFTS AS NEEDED. AS HOLIDAYS ARE COMING UP, WE WILL NEED SOMEONE THAT CAN WORK THE HOLIDAYS. ONLY SERIOUS INQUIRIES. COME TO THE PROPERTY TO FILL UP AN APPLICATION!
Duties
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls in a polite and clear manner
- Manage the reception area and maintain a tidy and presentable workspace
- Schedule appointments and maintain calendars
- Assist with administrative tasks such as data entry, filing, and photocopying
- Handle inquiries from clients and employees
Skills
- Experience as a Receptionist is preferred
- Proficiency in Microsoft Word and Excel
- Strong customer service skills with excellent communication abilities
- Knowledge of office management procedures
- Ability to multitask and prioritize tasks effectively
- Familiarity with computerized systems for booking appointments and managing records
Job Type: Part-time
Pay: $15.00 per hour
Expected hours: No less than 16 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Watertown, NY 13601 (Required)
Ability to Relocate:
- Watertown, NY 13601: Relocate before starting work (Required)
Work Location: In person
Salary : $15