job summary:
Duties:

• Ensure project and status communication and collaboration cadences integrate effectively to the overall communications rhythm for the Payments organization.
• Effectively manage change by influencing and communicating with key stakeholders.
• Prepare presentations and clearly communicate project deliverables to extended leadership within Payments and external stakeholders.
• Collect operational requirements and work with stakeholders to assess and prioritize according to operational benefit.
• Leverage best practices and continually drive process improvements, but work creatively to drive execution and simplification.
• Proactive about reaching out to stakeholders, managing timelines and deliverables

Skills:

• 8 years of project/program management experience, with emphasis on program management best practices and methods. Preferably in a high-growth high-volume service operations environment
• critical thinking & communication skills
• Deep knowledge and experience using collaborative project management tools and processes (e.g. JIRA, Asana, AirTable Smartsheets, Google docs, scrum, agile)
• Excellent communication and interpersonal skills
• Proven ability to work cross-functionally to enable collaboration, transparency, and accountability across teams

Preferred Qualifications:

• Passion to work on unstructured business problems to help drive & influence change
• understanding of software product development processes and methodologies
• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification or equivalent project management or agile certification will be a plus
• Experience working directly on change management programs
• Ability and desire to work in a fast-paced environment
• Mission-driven, enthusiastic to learn and grow within the Client community and embody our Core Values; team-oriented with a positive, can-do attitude.

Education:

• BS/BA degree in business or technical field or equivalent job experience

Certifications & Licenses:

• Certified Scrum Master
• PMP
• Project Management Professional

Skills and Experience
Skills:
Required

• CAPACITY PLANNING
• PROCESS IMPROVEMENT/CHANGE MANAGEMENT
• PROCESS IMPROVEMENTS
• PMP
• PROJECT MANAGEMENT

Additional

• SCRUM
• CHANGE MANAGEMENT
• PAYMENTS
• JIRA
• GOOGLE DOCS
• OPERATIONS
• FINANCIAL PROJECT MANAGEMENT
• SOFTWARE PRODUCT DEVELOPMENT
• WELDING
• GOVERNANCE

location: SAN FRANCISCO, California
job type: Contract
salary: $71 - 91 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

• Work with operational stakeholders to understand change management requirements, develop a framework for managing process launches and changes, and includes all required approvals.
• Develop regular reporting content and cadence to ensure all team members are aware of upcoming and ongoing changes, to keep all stakeholders up to date on the rapidly changing environment.
• Ability to review complex process and procedure documents with attention to detail to identify potential issues, inaccuracies, or areas of risk.
• Work with Payments Planning Lead and Product Managers to execute planning processes, tools, reporting, and cadence for effective management of Payments products and services.
• Responsible for planning and tracking strategic priorities across all departments within the Payments organization.
• Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available.
• Enable communication of project status and deliverables to key stakeholders
• Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects.
• Extremely and proven ability implementing and executing a product team governance framework, including strategy, framework and tooling

qualifications:

• Experience level: Experienced
• Minimum 8 years of experience
• Education: Bachelors

 
skills:

Scrum Master

PMP

Project Management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
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