Front Desk Admin

Office Administrator Position
2 Positions Available Brick and Lavallette

OBJECTIVE: To assure that the day-to-day functions of the Front Desk are performed at the level of excellence established and that said level is maintained consistently. To continually report and meet with supervisor to determine the most effective and efficient ways of achieving and maintaining this level of excellence.

Job Tasks and Responsibilities

Opening and Closing the Office

 Open and prepare office each morning, turn on lights, TVs to RE/MAX Channels, radio system

 Ensure lobby area & front desk, kitchen, bathroom and printing area is neat & clean

 Check and refill paper tray in Printer

 Close and shut down office each afternoon, turn off lights, TVs, radio system

General

 Order office supplies when needed

 Attend Monthly Staff Meetings

 Assist manager and training with “on-boarding” of new agents to the company using Asana

 Attempt to solve any technical issues or call printer, phone support when issues arise

 Attempt to help agents solve any RE/MAX Tech issues or call eCare when needed

 Check for mail and distribute

Phones

 Answer incoming calls and “warm transfer” to agents or take messages and forward to agent

 Record all calls in the phone log book

 Forward faxes and voicemails from RingCentral

 Coordinate Lead Day Calendar and ensure agents receive unaffiliated leads immediately

Dotloop

 Accept and organize Listing and Sale Files and complete a prelim approval

 Once every two weeks, check pending sales to ensure closing status and date is accurate

 Once every two weeks, check “returned to agent” status for missing or incorrect paperwork

 Attempt to help agents with any Dotloop issues or call Dotloop Support when needed

 Work through and perform Listing task list for agents who take a new listing

Culture

 Track all agent birthdays and work anniversaries and send out gifts at that time

 Check in on agents in the office to see if they need anything. Keep agents happy!!

 Help coordinate office outings, events and training classes

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Administrative Assistants & Receptionists: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $17 - $20