Demo

Billing Associate

Real Floors
Phoenix, AZ Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 5/23/2025

Real Floors is now the #1 multi-family flooring provider in the country!

JOB TITLE : Billing Associate

REPORTS TO : Billing Manager

LOCATION : 2111 South 7th Street, Ste 200, Phoenix, AZ 85034

DAYS : Monday - Friday

HOURS : 7 : 00am-4 : 00pm or 8 : 00am - 5 : 00pm

Company Overview :

We are the largest wholesale flooring company in North America and have been named a Top Workplace for 10 years in a row! With amazing benefits and family like culture, our company is now the largest multi-family flooring provider in North America. We value our employees and provide awesome benefits, and a positive work environment!

JOB OVERVIEW :

In this role, you will play a vital part in ensuring the smooth billing operations of our organization. Your responsibilities will include precise data entry, meticulous review of work orders, exceptional customer service, and collaborating effectively with our Sales and Operations teams. The ideal candidate is a tech-savvy, proactive problem solver, able to work both independently and as a team player. If you possess excellent attention to detail, organizational skills, and a commitment to meeting deadlines, we invite you to apply and contribute to our success.

Duties / Responsibilities :

  • Diligently review work orders to guarantee the accuracy of billing information.
  • Provide outstanding customer service by responding to customer calls and inquiries.
  • Collaborate cross-functionally with our Sales and Operations teams to ensure seamless operations.
  • Utilize computer skills, including proficiency with Google Docs, Gmail, Microsoft Excel, and Word.
  • Proactively identify, research, and resolve problems as they arise.
  • Regularly review profitability reports to support the billing team.
  • Complete any other duties as assigned by the Billing Manager.

Qualifications :

  • Diligently review work orders to guarantee the accuracy of billing information.
  • Provide outstanding customer service by responding to customer calls and inquiries.
  • Collaborate cross-functionally with our Sales and Operations teams to ensure seamless operations.
  • Utilize computer skills, including proficiency with Google Docs, Gmail, Microsoft Excel, and Word.
  • Proactively identify, research, and resolve problems as they arise.
  • Regularly review profitability reports to support the billing team.
  • Complete any other duties as assigned by the Billing Manager.
  • AMAZING BENEFITS : Paid Time Off (PTO)

    Paid Holidays

    FREE Life & Disability Insurance

    Health Care Insurance - Company pays most of the cost!

    Dental & Vision Care Insurance options

    Retirement 401(k) GENEROUS company match

    Annual Bonus Potential

    Fitness Membership Reimbursement

    Employee Referral Bonus Program

    More!

    Real Floors : We Live "Got-Your-Back-Ability" Every Day!

    NOTE : Principals only. Recruiters, staffing agencies and other third parties will not be considered.

    Real Floors, Inc. & Real Floors Commercial, Inc. provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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