What are the responsibilities and job description for the Title Clerk - Glendale, CA position at Realogy?
The Recording Clerk will be responsible for maintaining the optimal levels of production and quality of recordings in all of Socal California. They will develop performance and quality standards, coordinate all processes with each county recorder’s office. They will track productivity, cut off times for each county and accuracy. Maintain good rapport with all of the county recorder offices.
Responsibilities
- Review daily all assigned work to ensure completion of tasks.
- Manage workload issues across teams and propose and implement efficiency initiatives as deemed necessary.
- Manage relationships with title units, be the ‘go to person’ if there is an escalation issue.
- Liason between title company and county recorder office and recording vendors
- Any other duties assigned by manager
Requirements
- 3-5 years’ experience in the Title Recording Operations and Process
- Industry expertise and awareness
- Must possess Strong organizational skills, ability to handle multiple tasks simultaneously and demonstrate excellent communication and customer service skills.
- Excellent communication skills, both oral and written
- Strong problem solver
- Strong organizational skills, ability to handle multiple tasks simultaneously and work under pressure.
- Ability to resolve issues and/or problems as they arise.
- Decisive and ability to account for various factors when making decisions
- Strong Customer Service Focus
- Ability to Work in Fast-Paced Environment and Meet Deadlines
- Self-Motivated: Ability to Work with Minimal Supervision
- Ability to effectively lead and manage teams and projects
- Strong computer skills, including knowledge of Microsoft Office and Outlook 365 as well as any county systems required for submitting recordings
Responsibilities
- Review daily all assigned work to ensure completion of tasks.
- Manage workload issues across teams and propose and implement efficiency initiatives as deemed necessary.
- Manage relationships with title units, be the ‘go to person’ if there is an escalation issue.
- Liason between title company and county recorder office and recording vendors
- Any other duties assigned by manager
Requirements
- 3-5 years’ experience in the Title Recording Operations and Process
- Industry expertise and awareness
- Must possess Strong organizational skills, ability to handle multiple tasks simultaneously and demonstrate excellent communication and customer service skills.
- Excellent communication skills, both oral and written
- Strong problem solver
- Strong organizational skills, ability to handle multiple tasks simultaneously and work under pressure.
- Ability to resolve issues and/or problems as they arise.
- Decisive and ability to account for various factors when making decisions
- Strong Customer Service Focus
- Ability to Work in Fast-Paced Environment and Meet Deadlines
- Self-Motivated: Ability to Work with Minimal Supervision
- Ability to effectively lead and manage teams and projects
- Strong computer skills, including knowledge of Microsoft Office and Outlook 365 as well as any county systems required for submitting recordings