Business Office Manager

Regency Oaks is recruiting for a hospitality focused Business Office Manager to join our team!

WHO ARE WE?

At Regency Oaks, you can jump-start a senior living career or build the one you have. You’ll grow, advance, and gain knowledge in senior services — one of the fastest-growing career fields in the country.

SUMMARY

The Business Office Manager is responsible for managing the Health Center Admissions and Business Office teams and for establishing/maintaining open, effective communications between the facility and referral sources, physicians, third-party payers, their families and Interdisciplinary Teams (IDT).

Benefits:

• 401(k) matching
• F/T Benefit Packages
• Employee Meal program
• Referral program
• Tuition Reimbursement/Scholarships

Daily responsibilities:

• Responsible for all billing and collections for the Private Pay and Hospice payers. Assist CBO with insurance collections.
• Keep and maintain on-going daily/monthly census activity in PCC such as admissions, discharges, deaths, room transfers, changes in payment methods, physician changes, isolation changes and short-term vs. long-term.
• Performs a daily balance of PCC against internal reports for matching census.
• Maintains correct payers on residents in PCC and create claims for payors for billing purposes.
• Applies for Medicaid for residents that need it or coordinates portions of the application process with hired services.
• Reviews all orders daily for residents for consolidated billing appointments and minimizing out-of-pocket costs for the Health Center.
• Obtains carve-outs for eligible residents/medications when appropriate by working with the Case Manager and Omnicare. Billing for carve-outs at end of month with proper forms and approvals.
• Manages the Triple Check meetings throughout the month for billing according to Medicare and internal requirements.
• Manages the daily/weekly PPS meetings with the IDT.
• Creates and manages the monthly Part A and Part B insurance logs for the IDT daily.
• Performs insurance verifications for all Part B and Outpatient therapy referrals.
• Performs quality measures on all admission contracts executed daily and maintains required AHCA logs regarding those contracts.
• Maintains complete confidentiality regarding resident records.
• Performs desktop deposits for the Health Center Accounting office daily.
• Provides coverage for the Admissions Coordinator when out of the office.
Manages the Admissions and Business Office team including annual reviews, hosting meetings, education and disciplinary issues.

Qualifications:

• Good working knowledge of Medicare Part A and Certification procedures.
• Experience in a long-term care setting desired.
Must possess excellent oral, written and interpersonal skills, as well as the ability to juggle multiple priorities.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EOE