Job Description Summary The Director of Sales (DOS) develops and implements sales strategy of the hotel to ensure that occupancy, average daily rate and market share goals are achieved. The DOS will work directly with the Executive Team to identify specific strategies and tactics to drive revenue according to the hotel’s seasonal demand. The DOS will work with Sonesta’s Marketing, Revenue Management, and Sales teams to leverage national brand str...
Job Description Summary The Housekeeping Manager (HM) works with the Operations Manager to supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. This is the onsite lead supervisory job in the housekeeping department. The Housekeeping Manager typically supervises a small number of housekeeping and laundry ...
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T....
Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and th...
Job Description Summary Banquet captains are responsible for supervising the staff, operations, and guests of banquet experiences at hotels, restaurants and at private functions. Their duties include planning dining events, managing the food and beverage service, and tending to guests' requests and complaints. Directs the service to members and guests in the banquet department. Job Description Work Environment: Indoor and outdoor environments. Mu...
Job Description Summary ThePBX / Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The PBX / GSA serves as the point person with regard to the PBX, Front Desk technology systems and in-house guest relations during their shift. ThePBX / GSA is first po...
Job Description Summary The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility, to include cleaning and storing linens in a timely, organized manner to ensure that hotel’s laundry and linen needs are met. The LA may be scheduled clean guest rooms and public space areas, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIE...
Job Description Summary Promotes coffee consumption by educating customers. sells coffee and coffee grinding and brewing equipment, accessories, and supplies. prepares and serves a variety of coffee drinks, along with pastries and cookies. Job Description Key Job Functions Welcomes and greets every customer as they enter the outlet Determine customer needs and appropriately suggest product with every customer to enhance service and meet sales goa...
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T....
Job Description Summary The Engineer performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The Engineer takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Job Description Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service i...
Job Description Summary The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T....
Job Description Summary The Maintenance Tech (MT) performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The MT takes care of the building, equipment and grounds of the hotel. This position will perform maintenance and repairs, and preventative maintenance, to all areas of the hotel. Job Description DUTIES AND RESPONSIBILITIES: Deliver on the promise of Sonesta Service in all int...