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JOB: Regional Service Manager
EMPLOYMENT/FLSA STATUS: Full Time, Regular, Exempt
NORMAL WORKING HOURS: 7:00am – 5:00pm, Monday through Friday
THIS JOB MIGHT BE FOR YOU IF you’re a career-minded HVAC and Refrigeration specialist, however, we are going to be upfront – the way we work doesn’t suit everyone. We do things a bit differently – our Service Technicians work in geographical teams assigned to a Regional Service Manager, responsible for the overall business health and performance by delivering sustained excellence in the marketplace. YOU are the excellence and we will ensure you have the training, guidance and support necessary to deliver exceptional customer service to those in the field as well as our operations team.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
As a Regional Service Manager, you will report to the Director of Field Services and be responsible to monitor and manage all Service Technicians within the Region of Responsibility as well as execute all service requests received from our clients. This role is focused on leadership of a group of technicians to execute great service and communication to customers. Normal Working Hours are flexible in order to meet the duties and responsibilities of the position. You will become a partner with our Preferred Customers by consistently delivering exceptional solutions to both predict and prevent equipment failure, ensuring their equipment is running at full capacity with limited breakdowns. You will:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
ESSENTIAL QUALIFICATIONS/REQUIREMENTS
PREFERRED QUALIFICATIONS/REQUIREMENTS
BENEFITS FOR YOU INCLUDE:
WORK ENVIRONMENT/PHYSICAL DEMANDS
This job operates in a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role regularly works in outside weather conditions. The employee occasionally works near moving mechanical parts in high, precarious places and is occasionally exposed to wet and/or humid conditions, ambient air, temperature extremes, fumes or airborne particles, traffic, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate, but occasionally high. The Overall Physical Demands of this job are considered Medium.
Job Type: Full-time
Full Time
$95k-132k (estimate)
08/03/2022
06/08/2023
The job skills required for Regional Service Manager include Customer Service, Leadership, Field Service, Problem Solving, Communication Skills, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Regional Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Regional Service Manager. Select any job title you are interested in and start to search job requirements.