What are the responsibilities and job description for the Front Desk Agent (part-time)- Hilton Alexandria position at Remington Hospitality?
What You Will Be Doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Front Desk Agent (Full Time) - Hotel Indigo Old Town Alexandria
IN - Old Town Alexandria (AXEIN) -
Alexandria, VA
Front Desk Agent (Part Time) - Hotel Indigo Old Town Alexandria
IN - Old Town Alexandria (AXEIN) -
Alexandria, VA
Front Desk Agent
Hilton -
Bethesda, MD
