What are the responsibilities and job description for the Quality Control Analyst position at Republic Bank & Trust Company?
“Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!“
Grade 7
About Republic Bank
Republic Bank’s values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It’s one of the reasons we’ve been named as one of the Best Places to Work in Kentucky for the last seven years! For more information about the company, please visit www.republicbank.com.
POSITION PURPOSE AND OBJECTIVES:
The Quality Control Analyst is responsible for conducting Quality Control reviews on specific functions within the Loan Servicing Department. This position is also responsible for determining whether the assigned Department is performing their individual jobs within compliance and regulatory standards as well as following all bank policies and procedures.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
- Minimum of 2 years loan operations experience required.
- Minimum of 1 year of Real Estate, Consumer, Commercial workflow, and loan documentation experience required.
- Minimum of 1 year Quality Control experience or equivalent preferred.
- Thorough knowledge and understanding of Retail, Mortgage and Commercial Banking as well as Compliance regulatory guidelines that pertain to Loan Servicing required.
- Proficient in Microsoft Office and multiple software applications.
- Perform Quality Control audits for one or more of each department in the assigned department, including but not limited to Escrow, PMI, New Loans, Maintenance, Beneficial Ownership Form review. The audit must be performed in a professional manner and in accordance with Policy and Procedures for that specific department and Compliance Regulations.
- Assist in special audits that are needed and communicate the results to the Quality Control Officer.
- Obtain, analyze, and appraise evidentiary data as a basis for an informed, objective opinion on the adequacy and effectiveness of the loan system and efficiency of performance of the loans being reviewed.
- Review daily work reports and validate entries imported to the platform utilized by Quality Control or manually enter account information into this system for review.
- Make recommendations for correction of unsatisfactory conditions as well as improvements in operations and internal controls.
- Work with Loan Servicing team members to evaluate adherence to procedures.
- Work with the Quality Control Officer in a collaborative manner on any Compliance audits required.
- Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
- Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
- Willingly perform all other duties and projects as assigned.
- Effective communication (written and verbal) skills to adequately convey reports, findings, etc. related to job function.
- Able to make decisions regarding compliance requirements and determine potential compliance implications for various situations.
- Self-motivated and work in a team environment.
- High energy level and strong sense of urgency; ability to work with situations on a “rush” notice.
- Strong attention to detail & organizational skills.
- Excellent ability to deal with client’s issues, questions and/or complaints.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
- Travel between Republic Banking facilities may be required.
- Flexible work schedule that will include some evenings, weekends, and overtime.
- Stay abreast of new developments, best practices, and statutory and regulatory changes.
**The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
