What are the responsibilities and job description for the Regional Support Technician position at Resolute Industrial, LLC?
Job Title: Regional Support Technician – HVAC
About Mobile Air & Power Rentals
Mobile Air provides temporary cooling, heating, dehumidification, and power solutions. Offering rental equipment such as portable air conditioners, cooling towers, chillers, heaters, dehumidifiers, generators, and power distribution systems, we meet HVAC rental needs nationwide. Our solutions help clients save time and money, enhance their businesses, and create memorable experiences at special events. If you have a passion for helping others, join us in a $65 billion industry dedicated to creating impactful community experiences.
Discover your purpose – work in rental!
Position Overview:
With a technical expertise in POWER, HVAC and control systems is qualified to troubleshoot, repair, start-up, installations, and assist in refurbishment of rental equipment. This position will support and service as Operations Lead on Major projects in assigned region. This position requires a extensive knowledge in power distribution, generators, chillers, and large HVAC equipment. Also supports branch operations as required.
Job Duties/Responsibilities:
- Supports large projects providing set-up and start-up support in region. Assists in the major repairs and maintenance of our fleet.
- Able to troubleshoot, repair, perform preventative maintenance and test large, air-cooled chillers, AC equipment and Generators.
- Able to travel to our branches and customer sites in assigned region to support/lead large project installation and start-up or assist technicians in technical support of products in regional branches.
- Able to function as an on-site turn-key project lead as required. And as project lead will interact with MAPR sales personnel, other on-site contractors, and customer.
- Able to test with minimal support.
- Able to lead other technicians on large projects and provide on-site support for those technicians as required.
- Although reports to Regional Service Manager, works under guidance from both the RSM and RGM.
- Provides assistance to branch operations as needed.
- Performs other tasks and/or projects that may be assigned or needed to support the shop work.
Requirements:
- High School Diploma or equivalent required.
- Minimum of three years’ experience in a Power/HVAC environment.
- Must have Universal Certification (EPA III).
- Understanding of generator and refrigerant systems plus best practices is required.
- Occasional travel required upon short notice.
- Must be certified to operate forklift.
- Crane operation experience is preferred.
- Shipping and receiving experience a plus.
- Basis proficiency in PC based programs such as Microsoft Office Suite, electronic mail and the internet is required.
- Must have strong interpersonal skills to effectively communicate with both internal and external personnel.
- Must pass a DOT physical and drug test to operate company vehicles.
- Valid driver’s license and a satisfactory motor vehicle report (MVR).
- Ability to lift/move up to 50 lbs. of equipment using Mobile Air's safe lifting practices
- Willingness to learn and develop.
Work Schedule:
Travel is required for this position. This position may also require being available for evenings, weekends, and holidays during peak seasons. Overtime and double-time pay rates apply for applicable hours worked.
Benefits:
- Competitive hourly pay
- Quarterly bonus opportunities
- Entry-level positions require little to no prior experience
- Health, Vision, and Dental Insurance
- Life Insurance
- 401k with company match
- Paid time off (vacation, sick days, holidays)
- Career development
- Employee discount programs
Join our team and contribute to the excellence of our HVAC operations while advancing your career in a dynamic environment!
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