What are the responsibilities and job description for the Patient Care Coordinator position at Results Physiotherapy?
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Louisville, KY
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
Position Summary:
The Patient Care Coordinator supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
A day in the life of an Patient Care Coordinator:
- Core responsibilities.
- Collect all money due at the time of service.
- Convert referrals into evaluations.
- Schedule patient visits.
- Customer Service o Create an inviting clinic atmosphere.
- Make all welcome calls.
- Monitor and influence arrival rate through creation of a great customer experience.
- Practice Management o Manage schedule efficiently.
- Manage document routing o Manage personal overtime.
- Manage non-clinical documentation.
- Manage deposits.
- Manage caseload, D/C candidate, progress note, and insurance reporting.
- Monitor clinic inventory.
- Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
- Complete quarterly compliance training.
What experience do you need?
- High School Diploma or equivalent.
- Communication skills – must be able to relate well to Business Office and Field leadership.
- Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
- As a member of a team, must possess efficient time management and presentation skills.
Fulltime positions include:
- Annual paid Charity Day to give back to a cause meaningful to you.
- Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance.
- 3-week Paid Time Off plus paid holidays.
- 401K company match.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
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