What are the responsibilities and job description for the Table Games Supervisor position at Revo Casino and Social House?
Revo Casino and Social House in Conway, NH is a premier destination offering exciting gaming, bold flavors, and crafted cocktails. Our venue features Rebels, home to rebelliously good times and mouthwatering eats. We're seeking talented and passionate professionals to join our team and contribute to our vibrant, guest-focused environment.
Welcome to Revo Casino and Social House!
At Revo Casino and Social House, we celebrate the spirit of rebellion, creating a dynamic and engaging environment for both our guests and team members. Our brand thrives on breaking the mold and delivering fun, bold, and unconventional experiences, making it a fantastic place to work and grow your career.
We emphasize individuality and encourage our team members to be themselves. We’re not stuffy or corporate—we believe in having fun and creating a welcoming, vibrant atmosphere. Our workplace fosters camaraderie, creativity, and a bit of rule-breaking, ensuring everyone feels valued and motivated to unleash their inner rebel.
Beyond the casino floor, we are deeply committed to supporting the communities in which we operate. Each year, we contribute more than $12,000,000 to various charitable causes, reflecting our dedication to making a positive impact.
Join us at Revo Casino and Social House, where your talents will be celebrated, your rebellious spirit will be embraced, and you’ll be part of a team that truly makes a difference.
Job Summary
The Table Games Supervisor leads the table games dealer teams in order to create continuous improvement in the employee experience and service for our guests. The Table Games Supervisor also helps to protect game integrity and compliance with internal controls and New Hampshire Lottery Commission regulations.
Job Duties
- Leads and supports table games dealers in order to create legendary customer service.
- Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals.
- Leads the table games dealer team in a way that creates continuous improvements in the employee experience.
- Ensures operational and game integrity.
- Tracks guest play and relays all pertinent information to immediate Supervisor
- Settles minor disputes in a professional and timely manner
- Handles guest concerns quickly and efficiently
- Executes changes in table games limits to meet the customer demand and needs of the business
- Informs Pit Manager and Surveillance team of unnatural or irregular play
- Maintains bank floats
- Reports significant cash and cheque transactions
- Verbally informs Pit Manager of disputes on game
- Knows and abides by all regulations, internal controls and company policies and procedures
- Always presents oneself as a credit to P2E and encourages others to do the same
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
Physical Requirements:
Ability to work in an environment exposed to secondhand smoke, moderate to loud noise levels, and varied light levels, including flashing lights.
Ability to stand, walk, bend for entire shift.
A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Join the REVOlution and help us maintain the vibrant and lively atmosphere of Revo Casino and Social House!
For more information, please visit https://revocasino.com
We celebrate diversity and believe that our differences make us stronger. We're an equal opportunity employer and welcome applications from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.
Job Type: Full-time
Pay: From $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Vision insurance
Physical Setting:
- Casino
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Table Games: 1 year (Preferred)
- Supervisor: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Conway, NH (Preferred)
Ability to Relocate:
- Conway, NH: Relocate before starting work (Required)
Work Location: In person
Salary : $30