Program Manager

Expectations:

· Planning, organizing, and directing the completion of projects while managing risks and issues to minimize scope, budget, and schedule impacts

· Driving contract management, change control, risk management, and resource management

· Anticipate and aggressively remove obstacles that slow down progress, escalate and mitigate risks/issues to portfolio manager and TMO director

· Experience with measuring success in delivery, through KPI’s, metrics, and value realization

· Planning and delivery for both waterfall and agile projects

· Assisting in the recommendation and crafting of new processes and best practices, for delivery of agile projects

· Ensuring compliance to project delivery methods, tools, framework, and IT controls.

· Partnering with portfolio manager and IT Budget Management team to actively manage and deliver the financial commitments for financial portfolio. Partner with finance, project teams, and value stream owners to ensure all financial cadences (e.g., quarterly budgeting cycles, month-end closings, etc...) are supported by and aligned to portfolio financials

· Create and maintain portfolio resource plans (in coordination with resource managers) that account for all resource capacity and utilization across the IT function while informing internal capitalization projections

· Manage supplier performance to ensure that contractual agreements are met

· Monitor portfolio health through OKRs and portfolio metrics and financial status against relevant constraints, including strategic investment guidance, portfolio budgets vendor contracts, and operating budgets.

· PMO Maturity, Process & Tools:

o Execute upon and contribute to process improvements and best practices across TMO to support delivery excellence

o Actively drive the transformation of waterfall projects to agile

· Support the agile/scrum teams to effectively follow agile methodology

Required Qualifications:

· Bachelor’s degree in relevant field

· 6 years practical experience of demonstrated project/program management. Experience having delivered several projects independently is a must.

· PMP preferred. Additional emphasis on certifications in Scrum, Agile, etc.

· Working knowledge of agile methodology and agile tools (Jira)

· Bring a data-driven approach to decision making, both in day-to-day activities and when helping others make strategic trade-offs

· Self-starter with the ability to lead teams through ambiguity to solve problems and drive results

· Strong organizational, communication, interpersonal, relationship-building skills conducive to collaboration; able to work well in a cross-functional environment

· Excellent analytical and problem-solving skills with a history of hands-on, detail orientated

· Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike

· Financial Acumen

o Interpreting and applying understanding of key financial indicators to make better business decisions

o Understands the meaning and implications of key financial indicators

o Uses financial analysis to generate, evaluate, and act on strategic options and opportunities

· Communicates Effectively - Developing and delivering multi-mode communications (verbal and written) that convey a clear understanding of the unique needs of different audiences

· Collaborates - Building partnerships and working collaboratively with others to meet shared objectives

Preferred Qualifications:

· PMP obtained

· 3 years as a Scrum Master

· Experience with lean portfolio management

· Experience with transformation, and transforming from waterfall to SAFe

· SAFe certification

· Proficiency working in and managing agile, SAFe, scrum teams (scrum of scrums), lean teams

· Experience delivering projects in retail industry