What are the responsibilities and job description for the Helpdesk Technician position at Rezult Group, Inc?
Job Details
Rezult continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently, we are searching for a Helpdesk Technician to fulfill an immediate vacancy.
This individual will be responsible for providing support to the IT team, Windows computers, and phone systems.
We are actively speaking with applicants that have:
1 year as a support technician
Exposure to a wide variety PC equipment and Software
Experience with ticketing systems
Experience with call routing
Preferred skills include:
Strong problem-solving skills
Microsoft SCCM
Active Directory
Ability to exceed ticket closure goals
Advanced understanding of general maintenance procedures and techniques.
PC and Mac experience
Exposure to a wide variety PC equipment and accessories
Well-organized and have the ability to prioritize tasks.
If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at ;/p>
