What are the responsibilities and job description for the Inside Sales position at RFR US?
What we do:
Rain for Rent moves water every day. We are the leading provider of temporary liquid handling solutions and are known for our systems engineering expertise, ability to tackle complex jobs cost effectively, and providing high value to organizations with critical liquid management issues. Our experienced teams, backed by skilled engineers, are continually working to redefine what is expected from a liquids handling provider by developing new equipment and harnessing technology for the most demanding environments. Our Rain for Rent solutions exceed customers’ expectations for service and quality for their water-handling, irrigation and temporary liquid-storage problems. We strive to effectively and efficiently complete projects safely, on time and the right the first time.
To learn more about us please check out our website here.
Rain for Rent employees are proud to work for this family-owned business. In May of 2024, the company celebrated 90 successful years of business. We are committed to providing consistent, quality products and services to customers across the U.S., Canada and the UK from more than 70 locations. Honesty and integrity are valued at Rain for Rent and employees are committed to exceeding expectations for service and quality to our customers.
As an Inside Sales Representative, you will be assisting branch sales force in achieving and exceeding revenue goals in assigned territory for all product lines by prequalifying leads, generating quotes and taking orders - enabling the sales force to make greater number of face-to-face sales opportunities. Coordinate customer expectations for delivery and installation with operations and management teams. Represent the Company honestly and fairly with regard to maintaining good public relations with all customers, competitors and vendors.
Essential Duties and Responsibilities:
- Handles inbound sales leads to convert leads into sales, or refers them to field representatives or partners, as appropriate. Meets or exceeds assigned quarterly sales quotas. Makes outbound lead follow-up calls to potential and existing customers or to partners by telephone and e-mail to qualify leads and sell solutions. Meets outbound call metrics as set and measured on a monthly basis.
- Builds and maintains customer and/or partner relationships, emphasizes marketable features, quotes prices and credit terms, prepares sales orders, and estimates date of delivery based on delivery schedules, coordinates customer and/or partner training.
- Assists Outside Sales Representatives with optimizing opportunities through scheduling of appointments /meaningful selling interactions.
- Works in coordination with Outside Sales Representatives to update and maintain CRM records such as contact information, activities, accounts, leads and opportunities.
- Acts as the main point of contact with customer to take basic orders and assist with change orders.
- Supports respective sales team in areas such as quotation generation, customer follow-up and support, accessing information about specific customers and other support functions. Serves as a liaison between customers and/or partners and appropriate company departments to resolve customer and/or partner issues, such as accounts receivables. Prepares reports of business transactions, enters new customer data and other sales data for current customers into computer database or CRM, overcomes technical and business objections of prospective customers, investigates and resolves customer or partner problems.
- Assists with setting up appointments for trade show events, association meetings, lunch and learns, product demonstrations and other business related meetings.
What we offer:
- Comprehensive employee benefits package, including medical, dental, vision, and a matching 401(k) plan
- Career advancement through company-sponsored training and development
- Competitive base salary
- Nine paid holidays and a comprehensive paid time off program
- Tuition reimbursement benefits
- Pet Insurance and so much more
Rain for Rent is also proud to support our veterans and has earned the 2025 Military Friendly® Employer (MFE) Gold designation. When you join the Rain for Rent team, you will have the opportunity to make friends in the course of doing good business and can contribute positively to your community. The choice is easy. Join the Rain for Rent team today.
**Rain for Rent does not accept 3rd party applicants**
Rain for Rent is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, disability, veteran status, gender identity, and sexual orientation, and other statuses protected by law.
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