What are the responsibilities and job description for the Assistant Manager - EPOCH position at RH Community Builders?
Position Summary
The Assistant Manager will provide supervision of staff and program services. The incumbent will support the Program Manager by ensuring site compliance with site goals and objectives. This person should have a proven ability to cope with conflict, stress, and crisis situations through effective problem-solving and mediation skills.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Provide leadership and management to ensure that the mission and core values of the Company are put into practice
Supervise Monitors, Housekeepers, and Maintenance providing them with secondary support or filling positions as needed
Onboard and train new staff as assigned by Program Manager
Implement and operationalize all new policies and procedures as directed by Program Manager
Engage with clients to create a welcoming environment
Ensure grounds are monitored hourly for safety concerns
Utilize crisis intervention techniques to assist with de-escalation of situations while prioritizing staff and client safety.
Utilize independent judgement in determining course of action during challenging situations
Coordinate with Security Contractor for services on an as needed basis
Complete support documentation and daily shift reports
Oversee accuracy of program data and files
Operate personal computer to access e-mail, electronic calendars, and other basic office support software
Maintain up to date Google calendar
Embrace and embody the mission, vision, guiding principles, clinical vision and goals of RH Community Builders.
Other relevant duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Must have a work experience in the human services field with a minimum of 1 year supervisory experience.
Ability to inspire and motivate others to perform well, and accept feedback from others; delegate work assignments, give authority to work independently, set expectations, and monitor outcomes.
Good oral and written communication skills
Salary : $72,800 - $74,800
