Systems Engineer - Virtualization

Ritter Communications is the largest privately held telecommunications provider serving exclusively the Mid-South, offering world-class broadband fiber, telecom, video, cloud and data center services. The company has grown rapidly over the years, investing millions recently in technology infrastructure and is now serving 155 communities and more than 57,000 customers in Arkansas, Texas, Missouri and Tennessee. Headquartered in Jonesboro, Arkansas, Ritter Communications invests heavily in the communities it serves by deploying proven, best-in-class infrastructure and technology, while coupling it with a world-class customer-focused experience.

General Summary:

The Systems Engineer - Virtualization is responsible for managing and maintaining virtualization platforms and accompanying systems running within the service provider environment.  This role also manages Microsoft Server and Linux environments to ensure optimal performance, security, and reliability.

Essential Job Functions:

• Performs server administration for Microsoft Server and Linux environment;
• Implements and manages firewall configurations to secure virtualized environments;
• Utilizes Veeam for backup, recovery, and data protection within the cloud and on-premise systems;
• Ensures high availability, performance, and security of virtual and server systems;
• Develops automation scripts and tools using languages such as PowerShell, Python, or Bash;
• Troubleshoots and resolves server and virtual service issues effectively and efficiently;
• Collaborates with Architecture and Engineering teams to support application deployment and maintenance;
• Monitors system performance, conducts capacity planning, and implements necessary upgrades;
• Creates and maintains documentation for NOC systems, processes, and configurations;
• Stays current with the latest industry trends and technologies related to cloud computing and server administration;
• Ability to work "on-call" and respond to service escalations;
• Ability to work occasional nights and weekends for support and deployments/upgrades.

Knowledge, Skills, and Abilities: 

• Strong knowledge of virtualization technologies (e.g., VMware, Hyper-V, KVM);
• Strong knowledge of Microsoft Server and Linux administration;
• Knowledge of Veeam for backup and disaster recovery solutions;
• Knowledge of cloud platforms such as Azure, AWS, and GCP;
• Knowledge of networking concepts and security best practices;
• Knowledge of cloud firewall configurations and management;
• Skill in coding and scripting languages such as PowerShell, Python, or Bash; Familiarity with configuration management tools (e.g., Ansible, Puppet, Chef) is a plus;
• Skill in problem-solving and the ability to work under pressure;
• Skill in communication and team collaboration;
• Ability to communicate with customers, employees, and various business contacts in a professional and courteous manner;
• Ability to organize and prioritize multiple work assignments.

Education and Experience:

Bachelor’s Degree in Computer Science, Information Technology, or a related field. A strong background in server virtualization is required.

Microsoft Certified: Windows Server Hybrid Administrator Associate preferred

Broadcom VCP desirable

LINUX/RedHat/etc training desirable

Ritter Communications is an equal opportunity and affirmative action employer; all qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We strive to maintain a drug-free workplace.

We offer competitive compensation and an outstanding benefits package including health, dental, vision, cancer, accident and life insurance, short-term and long-term disability, 401(k) with company match, flexible spending accounts, free gym membership, company discounts, tuition reimbursement, paid training, paid leave, and much more!