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1 Guest Recognition Coordinator Job in Coconut Grove, FL

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The Ritz-Carlton
Coconut Grove, FL | Other
$29k-43k (estimate)
2 Months Ago
Guest Recognition Coordinator
The Ritz-Carlton Coconut Grove, FL
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$29k-43k (estimate)
Other | Accommodations 2 Months Ago
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The Ritz-Carlton is Hiring a Guest Recognition Coordinator Near Coconut Grove, FL

Additional Information Pay : $17.00 per hour
Job Number 23005022
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Coconut Grove Miami, 3300 SW Twenty Seventh Avenue, Coconut Grove, Florida, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

JOB SUMMARY

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

SALARY

$29k-43k (estimate)

POST DATE

01/11/2023

EXPIRATION DATE

04/17/2023

SIZE

500 - 1,000

FOUNDED

1987

CEO

STEVEN JOSEPH ZIDEK

REVENUE

$50M - $200M

INDUSTRY

Accommodations

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The job skills required for Guest Recognition Coordinator include Guest Service, Housekeeping, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Recognition Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Recognition Coordinator. Select any job title you are interested in and start to search job requirements.

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