What are the responsibilities and job description for the HVAC Service Technician position at Roby's Propane Gas?
Up to $3,000 sign on bonus elligible!
Position Summary:
Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor.
Essential Functions:
- Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies.
- Performs efficiency tests, tune-ups, and contract service inspections.
- Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
- Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
- Promotes Dead River company products and services. Advises customers on best options for specific needs.
- Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
- Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
- Participates in night and weekend on-call schedule as necessary.
- Reports all accidents, spills, and liability claims.
- Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)
Contacts:
Technicians regularly interact with customers, other employees (dispatchers, other technicians, drivers, and office personnel) and equipment and parts supply vendors.
Experience:
Will have two or more years of relevant oil and/or propane service experience
Certification, Licensing, and Testing:
- Applicable propane CETP certification is required for propane technicians.
- All technicians must be able to pass a pre-employment physical.
- All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.