What are the responsibilities and job description for the Patient Financial Services Collector position at RX2 Solutions?
TITLE: Patient Financial Services Collector
TYPE: Contract
LOCATION: Philadelphia, PA
ONSITE/REMOTE/HYBRID: Hybrid – WFH 2 days a week, Tuesday/Wednesday in office
START DATE: October 2024
SHIFT: Monday – Friday, 8 am to 4 pm
We are looking for a Patient Financial Services Collector. In this role, you will be tasked with addressing complex patient account issues under general supervision. Your main objective will be to manage and resolve patient accounts effectively.
Main Responsibilities
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
TYPE: Contract
LOCATION: Philadelphia, PA
ONSITE/REMOTE/HYBRID: Hybrid – WFH 2 days a week, Tuesday/Wednesday in office
START DATE: October 2024
SHIFT: Monday – Friday, 8 am to 4 pm
We are looking for a Patient Financial Services Collector. In this role, you will be tasked with addressing complex patient account issues under general supervision. Your main objective will be to manage and resolve patient accounts effectively.
Main Responsibilities
- Handle complex insurance claims by analyzing system-generated work queues, reviewing insurance contracts, and scrutinizing various reports.
- Identify and collect receivable balances due from third-party insurers.
- Fulfill annual requirements for mandatory education.
- Meet or exceed the set standards for both productivity and the quality of work.
- Deliver outstanding customer service consistently.
- Carry out any other tasks as required.
- A minimum of a High School Diploma or GED is required.
- At least three years of experience in Healthcare Collections is necessary, with specific experience in using the EPIC system.
- Candidates with more than four years of experience in Healthcare Collections is desired.
- A strong understanding of third-party insurance and public assistance programs is essential.
- Exceptional ability to focus on details, highly organized, and proficient in using computers. Professional demeanor is a must.
We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.
