Server

Job Description

Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests. Work as a team to ensure every guest has a great all guests at table, respond to guest inquiries regarding menu, wine list and entertainment.

• Suggestive selling of menu items, beverages, desserts, etc. inform guests of daily specials and make recommendations.
• Anticipates and responds to guest needs.
• Responds to guest concerns / complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude.
• Organizes and prioritizes service per appropriate service sequence.
• Takes menu, beverage and bar orders from guests and communicates orders to kitchen and / or bar through POS terminal.
• Checks food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met.
• Delivers food and beverages to table, pre-busses as necessary.
• Perform opening / running / closing duties according to policy.
• Has the ability to memorize menus and daily specials.
• Maintains line of sight / atmosphere control by circulating through work area throughout shift, while upholding all OEG safety and sanitation standards.
• Receives payment and process cash, credit card or traveler’s check transactions according to OEG procedures.
• Performs other duties as assigned.

Requirements

Education

High School Diploma or equivalent preferred

Experience

Knowledge, Skills and Abilities

• Working knowledge of high volume restaurant operations and safe, responsible alcohol service
• Standard food preparation / presentation
• Skill in guest relations Wine and Liquor knowledge
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs

Last updated : 2024-10-09