Network Administrator

Network Administrator

Summary: Ensure the stable operation of the in-house computer network (wired/wireless), telephony, video surveillance, UCS, storage (SAN and NAS), and backup (Veeam) networking infrastructure. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network, telephony, storage and backup infrastructure, software, surveillance, and communication links. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with museum goals, industry best practices and regulatory requirements.

Essential Duties and Responsibilities:

Strategy & Planning

• Perform network, telephony, surveillance, and storage and backup network infrastructure design.
• Develop, implement, and maintain policies, procedures and associated training plans for network and telephony systems and related solutions.
• Public/private network security strategy to include subnets, encryption, DNS, and DMZ design with layered network security defenses.

Acquisition & Deployment

• Deploy and maintain all hardware and equipment as it pertains to network, telephony, and video surveillance systems.
• Interact and negotiate with vendors, outsourcers, and contractors to secure network, telephony, storage, and backup related infrastructure and services.
• Conduct research on network, telephony, surveillance, services, protocols, and standards in support of relevant procurement and development efforts.

Operational Management

• Manage security solutions, including security subnetting, DNS, VPN, DMZ architecture, secure network admin protocols, network monitoring, security certificates, and event logging.
• Manage all network, telephony, surveillance, storage, and backup related network infrastructure, including routers, switches, hubs, UPSs, IP/analog cameras, DVR/NVR, UCS, SAN/NAS, and server connectivity.
• Administer/manage Cisco IP telephony and voicemail systems.
• Administer/manager Cisco UCS environment.
• Ensure network connectivity for all workstations and desktop phones.
• Administer all network, telephony, surveillance, and UCS hardware/software upgrades.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Administration of internal/external DNS and DHCP scopes.
• Perform network security/vulnerability audits.
• Manage network/data storage infrastructure environments. (Connectivity)
• Monitor and test network performance and provide network performance statistics and reports.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Provide support for current, ongoing, and future initiatives around Cybersecurity and Privacy.

Formal Education & Certification

• Bachelor's in information technology (IT) or related field from an accredited institution; OR associate degree and (7) years working in comparable role.
• At least one; Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Internetwork Expert (CCIE), Network or comparable industry recognized certification.

Knowledge & Experience

• Extensive application support experience with Cisco network, Cisco telephony, Cisco UCS, and IP/analog video surveillance.
• Strong working knowledge of network-based security technologies including firewalls, subnets, DNS, DMZ, VPNs, Access Control Lists, network monitoring, event logging, and common security protocols for administrative functions.
• Working technical knowledge of current network hardware, protocols, and standards, including routers, switches, firewalls, IP telephony, and video surveillance systems.
• Hands-on network and telephony hardware and software troubleshooting experience.
• Knowledge and hand-on experience using remote tools to facilitate end user support and troubleshooting.

Personal Attributes

• Effective interpersonal skills and relationship-building skills.
• Strong customer-service orientation.
• Strong written and oral communication skills.
• Self-motivated and directed.
• Keen attention to detail.
• Analytical and problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.

Work Conditions

• Must be able to work evenings and weekends to support upgrades/updates.
• Sitting for extended periods of time.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components.
• Lifting and transporting of heavy to moderately heavy objects.
• Ability to climb ladders and operate various types of lifts.

Additional Details:

Minimum of Range: $83,315 annually; commensurate with experience

Status: Regular full-time (37.5 hours/week)

Selected candidates will be required to submit to a criminal background check and drug test before hire.

The Saint Louis Art Museum is committed to fostering a diverse, equitable, and inclusive workplace.

The Museum is an Equal Opportunity Employer. We are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience, without regard to sex, race, age, disability, religion, national origin, color, sexual orientation, gender identity, or any other classification protected by law.