RN (Case Manager Liaison)

Position Summary: River People Health Center is a leading healthcare provider committed to delivering high-quality, compassionate care to individuals and families in our community. We prioritize holistic wellness and work tirelessly to address the healthcare needs of diverse populations. Our mission is to promote health equity and empower individuals to lead healthier lives.

Definition: Under the supervision of the Health & Human Services (HHS), Salt River Pima-Maricopa Indian Community (SRPMIC) River People Health Center (RPHC), Senior Nurse Manager (Case Management) (SNMCM), provides Registered Nurse (RN) Case Management Liaison level of nursing care to adult and juvenile patients of the (SRPMIC) and patients of the RPHC and their families. This job class is treated as FLSA Exempt.

Essential Functions: River People Health Center is seeking a dedicated Registered Nurse (RN) to join our team as a Case Management Liaison. The RN Case Management Liaison will play a crucial role in coordinating and managing patient care, ensuring seamless transitions between healthcare settings, and advocating for the needs of our patients. This position requires strong clinical skills, effective communication, and a passion for improving patient outcomes. This list of task is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification. Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties and responsibilities may be subject to change based on organizational needs and priorities.

1. Collaborate with interdisciplinary teams to assess, plan, implement, coordinate, monitor, and evaluate patient care plans.

2. Serve as a liaison between patients, families, healthcare providers, and community and other resources to facilitate continuity of care.

3. Conduct comprehensive assessments of patients' medical, psychosocial, and financial needs to develop individualized care plans.

4. Advocate for patients' rights and preferences, ensuring they receive appropriate care and support throughout their healthcare journey.

5. Coordinate and arrange referrals to specialty providers, home health services, and other healthcare agencies as needed.

6. Monitor and evaluate patients' progress, making adjustments to care plans as necessary to achieve optimal outcomes.

7. Provide education and support to patients and families regarding their healthcare needs, treatment options, and available resources.

8. Document all patient interactions, assessments, and interventions accurately and in accordance with organizational policies and regulatory requirements.

9. Participate in quality improvement initiatives and interdisciplinary team meetings to enhance patient care delivery and outcomes.

10. Stay informed about current healthcare trends, regulations, and best practices related to case management and care coordination.

11. Performs other job related duties as assigned to maintain and enhance departmental operations.

Knowledge, Skills, Abilities, and Other Characteristics:

· Knowledge of the history, culture, laws, rules, customs and traditions of the SRPMIC.

· Knowledge of the purpose, current issues, projects, organization, policies, and employee responsibilities of the division to which assigned.

· Ability to communicate effectively both verbally and in writing

· Strong assessment, critical thinking, and problem-solving skills.

· Ability to collaborate with interdisciplinary team both internally and with external partners to achieve patient goals.

· Must possess a pleasant demeanor

· Ability to remain calm when working in a stressful environment

· Ability to advocate for patient needs regardless of patient’s current location

· Excellent communication and interpersonal skills, with the ability to interact effectively with patients, families, healthcare providers, and community resources.

· Demonstrated ability to work collaboratively as part of a multidisciplinary team.

· Proficiency in electronic health records (EHR) and other relevant software applications.

· Commitment to delivering patient-centered care with empathy, compassion, and cultural sensitivity.

· Ability to prioritize and manage multiple tasks efficiently in a fast-paced environment.

· Willingness to participate in continuing education and professional development activities to enhance clinical knowledge and skills.

· Current unrestricted Registered Nurse (RN) license in the state of Arizona.

· CCM Certification (Certified Case Manager) preferred, or the ability to obtain certification within six to nine months of hire.

· Minimum of 2 years of clinical nursing experience in a healthcare setting, with previous experience in sales and marketing, case management, or care coordination preferred.

· Outgoing personality and the ability to form relationships with ancillary providers.

· Equivalency: Any equivalent combination of education and/or experience that would allow the candidate to satisfactorily perform the duties of this position, will be considered.

· Underfill Eligiblity: An enrolled Community Member whom closely qualifies for the minimum qualifications for a position may be considered for employment under SRPMIC Policy 2-19, Underfill.

• Special Requirements: Employment is contingent upon successful completion of an extensive background check and drug screening. Employees in, and applicants applying for, jobs providing direct services to children are subject to the “Community Code of Ordinances”, Chapter 11, “Minors”, Article X. “Investigation of Persons Working With Children”

Prior to hire as an employee, applicants will be subject to drug and alcohol testing. Will be required to pass a pre-employment background/fingerprint check. 

"SRPMIC is an Equal Opportunity/Affirmative Action Employer" Preference will be given to a qualified: Community Member Veteran, Community Member, Spouse of Community Member, qualified Native American, and then other qualified candidate.

In order to obtain preference, the following is required: 1) Qualified Community Member Veteran (DD-214) will be required at the time of application submission 2) Qualified Community Member (must provide Tribal I.D at time of application submission),3) Spouse of a Community Member (Marriage License/certificate and spouse Tribal ID or CIB is required at time of application submission), and 4) Native American (Tribal ID or CIB required at time of application submission).

Documents may be submitted by one of the following methods: 

1) attach to application

2) fax (480) 362-5860

3) mail or hand deliver to Human Resources.

Documentation must be received by position closing date. 

The IHS/BIA Form-4432 is not accepted. 

Your Tribal ID/CIB must be submitted to HR-Recruitment-Two Waters.

Salary : $80,036 - $110,054