What are the responsibilities and job description for the Service Administrator/Service Advisor position at Scalable systems?
Job Title: Service Administrator
Job Type: 7 Months Contract
Job Location: Chesapeake VA 23323
Job Description:
Serves as first point of contact with customers to promote quality customer service and assist with increasing business within the branch location
Key Responsibilities:
Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
Assesses customers needs and gathers pertinent information
Creates basic work orders in appropriate systems
Provide some status updates to customers, as requested.
Top 3 Skills you are looking for:
Organization
Customer service
Communication
Special notes:
This candidate's focus should be on customer service.
The manager is looking for someone with at least 2 years of experience.
Someone with experience as a service writer or service technician would be a great fit.
Please ensure the soft skills are looked at as they need to blend in well with the team and treat customers with respect.
Job Type: Contract
Pay: From $26.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $26
