Demo

Loan Adjuster II (Collector)

SchoolsFirst Federal Credit Union
Sacramento, CA Full Time
POSTED ON 11/29/2024 CLOSED ON 12/28/2024

What are the responsibilities and job description for the Loan Adjuster II (Collector) position at SchoolsFirst Federal Credit Union?

We’re always looking for diverse, talented, service-oriented people to join our exceptional team.

Loan Adjuster II (Collector)

The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Pay Range:

$20.67 - $28.94

Scheduled Weekly Hours:

40

What You’ll Be Doing

Collects on loans of all stages of delinquency made by the Credit Union where timely payments are not being received. Communicates with Members using advanced skills to identify the true cause of non-payment and provides a personalized options to each Member.

  • Works on all delinquency stages through inbound/out-bound calling, letters, and other approved methods, collects past due payments and/or negotiates payment arrangements or repayment plans to resolve delinquent loans or negative shares by identifying reason for delinquency and offering appropriate options to Members.
  • Documents all conversations and collections activity in collection systems. May be responsible for funding of workout loans or working collections reports, such as the available money letter report.
  • Maintains adherence to all federal and state regulations and credit union policies.
  • Performs file maintenance of delinquent accounts to reflect agreed upon collection activities. Processes adjustments to Member loans as needed, including but not limited to, due date changes, opening/closing lines of credit, closing negative accounts, and payment plan maintenance.
  • Recommends Members with delinquent accounts for work out loans, deferments, reages, reduced payments, repossession and charge-off. Refers complex situations to the appropriate resources to ensure timely resolution.
  • May provide suggestions for streamlining departmental and credit union operations. When assigned helps to complete projects and reports related to the department.
  • May perform more advanced research and analysis on accounts, may skip trace and perform asset searches.

Additional Job Functions

  • Performs other duties as assigned
  • Complies with regulatory compliance and assigned training requirements including but not limited to BSA regulations corresponding to their specific job duties. Failure to do so may result in disciplinary and other employment related actions

Qualifications

  • High School Diploma or GED required
  • 3-5 years of previous related experience required
  • Previous financial institution or credit union experience preferred

Knowledge, Skills, And Abilities

  • Knowledge of bankruptcy laws, FDCPA, TCPA and SCRA
  • Excellent verbal and written skills.
  • Uses active listening skills to determine the Member’s hardship and provides appropriate solution.
  • Ability to multi-task
  • Intermediate computer and typing skills
  • Experience with inbound/outbound phone system preferred
  • Conflict resolution and negotiation skills

SchoolsFirst FCU is committed to Diverse, Equitable, and Inclusive Hiring

At SchoolsFirst FCU we are dedicated to building and growing a diverse, inclusive, and authentic Dream Team, so if you’re excited about a position or wanting to make a career change but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. Many skills are transferrable and you may be just the right candidate for the position, or for other roles we are working on.

SchoolsFirst Federal Credit Union is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. SchoolsFirst FCU is an equal opportunity employer and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, political affiliation, or genetic information.

This organization participates in E-Verify.

Salary : $21 - $29

Workers Compensation Claims Adjuster II - Roseville, CA
PMA Companies -
Roseville, CA
Home Loan Campbell - Home Loan Advisor Assistant II
Golden 1 Talent Acquisition Team -
Sacramento, CA
Consumer Direct Lending Ops - Direct Loan Processor Specialist II
Golden 1 Talent Acquisition Team -
Sacramento, CA

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Loan Adjuster II (Collector)?

Sign up to receive alerts about other jobs on the Loan Adjuster II (Collector) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$46,910 - $59,922
Income Estimation: 
$53,414 - $68,805
Income Estimation: 
$42,135 - $52,604
Income Estimation: 
$48,405 - $61,728
Income Estimation: 
$62,078 - $83,358
Income Estimation: 
$74,557 - $101,289
Income Estimation: 
$46,990 - $59,829
Income Estimation: 
$49,730 - $59,304
Income Estimation: 
$47,608 - $62,417
Income Estimation: 
$50,682 - $63,955
Income Estimation: 
$55,827 - $76,090
Income Estimation: 
$74,557 - $101,289
Income Estimation: 
$71,533 - $97,648
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at SchoolsFirst Federal Credit Union

SchoolsFirst Federal Credit Union
Hired Organization Address Riverside, CA Full Time
We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Service Delivery Repre...
SchoolsFirst Federal Credit Union
Hired Organization Address Santa Ana, CA Full Time
We're always looking for diverse, talented, service-oriented people to join our exceptional team. IRA Services Represent...
SchoolsFirst Federal Credit Union
Hired Organization Address Tustin, CA Full Time
We're always looking for diverse, talented, service-oriented people to join our exceptional team. Senior ServiceNow Deve...
SchoolsFirst Federal Credit Union
Hired Organization Address Rancho Cucamonga, CA Part Time
We’re always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service...

Not the job you're looking for? Here are some other Loan Adjuster II (Collector) jobs in the Sacramento, CA area that may be a better fit.

Loan Adjuster II

SchoolsFirst Federal Credit Union, Sacramento, CA

R0186 Workers Compensation Adjuster II - Rocklin

Intercare Holdings Insurance Services, Rocklin, CA

AI Assistant is available now!

Feel free to start your new journey!