Thrift Store Associate

SUMMARY
The Thrift Store Associate is responsible for the day to day cash receipts for the Thrift Store operation, including beginning cash balances, daily sales transactions, shift and ending balances and deposit records. The Cashier also oversees quality control of clothing and represents the CAP Agency in working with customers and volunteers.

ESSENTIAL FUNCTIONS:
• Follows opening Thrift Store procedures
•Maintaining orderly check-out of all sales transactions.
•Records ending balance, reconcile daily receipts, and makes daily change. Follows closing procedures.
•Oversees quality control of clothing that involves the daily sorting, marking, and hanging, lifting and selling of merchandise.
•Maintains a cordial working relationship with volunteers
•Represents the CAP Agency in dealing with customers with questions, complaints, special needs. Working with those who donate. Provides donors with tax deduction forms.
•Other duties assigned by Supervisor.

MINIMUM QUALIFICATIONS
Education, Training and Experience Guidelines
High school diploma/GED or currently enrolled in high school program. Previous work with the general public and retail business desired.

Knowledge of:
•Principles and practices of customer service.
•Financial record keeping and bookkeeping practices and techniques.
•Standard office practices and procedures, including filing and the operation of standard office equipment.
•Record keeping principles and practices; basic computer applications related to the work.
•Techniques for dealing effectively with co-workers and the public, in person and over the telephone.
•Correct business English, including spelling, grammar and punctuation.

Skill in:
•Making accurate arithmetic calculations.
•Understanding and following oral and written directions.
•Use of business software and associated computer hardware.
•Communicating effectively in oral and written forms.
•Working without close supervision in standard work situations.
•Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.

LICENSE AND CERTIFICATION REQUIREMENTS
A valid Minnesota State Driver’s License may be required.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in a retail environment, standard office, outdoors, and with CAP Agency utility vehicles. Lifting of articles such as bags, boxes, and other items more than 20 pounds, as well as lifting and carrying light objects frequently. Must be able to stand, bend, stoop, and walk continuously throughout the workday.