What are the responsibilities and job description for the Retail Banking Rep I position at Security Federal Bank?
Description
This position is responsible for providing a consistent customer experience, opening, modifying and closing all types of deposit accounts and safety deposit box services; Assist customers with account reconciliation, research requests, check orders, wire transfers, and debit card while seeking opportunities to develop customer relationships and identify referral opportunities. Responsibilities also include actively promoting and growing all consumer credit products including real estate transactions; Assist customers in application process, gathering all required information for loan underwriting and communicating with customer throughout the credit process.
This position will be universal, with full platform, vault custodian, cash-line and consumer lending responsibilities.
Requirements
- High School diploma or equivalent
- Proficient computer skills and active engagement in the new technology
- Excellent interpersonal communication and presentation skills (both written and oral)
- Strong analytical and problem solving skills
- Ability to derive innovative solutions
- Demonstrate a "team" attitude toward the bank and coworkers
- Successful completion of in-house training and orientation
- Handle sensitive information of the bank and customers in confidence
- Display a high degree of character and ethics
- Represent the bank in a professional manner within the community
- Professional dress and demeanor required
- This position may require occasional travel to various locations for job related business
- Register for NMLS#
- Three years prior banking, sales, and/or customer service experience
- Three years prior consumer lending experience
- Ability to assist customers with digital banking offerings
- Strong customer focus
- Ability to handle multiple priorities simultaneously
Competitive salary and benefits package. Bi-lingual experience a plus. EEO.
