What are the responsibilities and job description for the Trainer/Facilitator position at Self-Help?
WHO We Are :
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high quality schools to grocery stores selling fresh foods resources that support opportunity at a neighborhood level regardless of demographics, income or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice : from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.
We are seeking a Trainer / Facilitator to join our Oak Park, Franklin, or Little Village, IL branch team!
Position Summary :
Assist in the development and execution of training initiatives for all credit union operations and branch staff, conduct training in the areas of member service, products and services, compliance, new hire branch operations, new account opening, advanced account opening, and procedures. Responsible for scheduling, coordinating, communicating, monitoring, and handling of logistics for training.
WHAT You’ll Do : Training :
- Plan, organize and facilitate training activities in person and remotely via online platforms.
- Serve as a primary training instructor for credit union training initiatives including new hire branch operations, new account opening and other training classes
- Participate in developing and maintaining training slide decks, quick reference guides, training materials and
- Assist the Training team with the following :
Coordination and scheduling of training for branch staff including assigning and scheduling training sessions using the organization’s
Other :
WHAT You’ll Need :
Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.
