What are the responsibilities and job description for the CALL CENTER REPRESENTATIVE position at Seronda Network?
Job Position : Call Center Representative
Company : Seronda Network
Location : Chicago, IL
Salary : $34,000 - $44,000 per year
Job Type : Full-time
About Us :
Seronda Network is dedicated to providing outstanding support and innovative solutions to our clients in the technology sector. Our mission is to enhance customer experience by offering tailored assistance and high-quality service. We pride ourselves on a collaborative work environment where each team member's contribution is valued and makes a real impact.
Job Description :
We are seeking a motivated and enthusiastic Call Center Representative to join our dynamic team. As a key player in our customer service operations, you will be responsible for handling inbound and outbound calls in a fast-paced environment. You will play a crucial role in ensuring customer satisfaction by providing exceptional service and support.
Responsibilities :
- Handle inbound and outbound calls efficiently and professionally.
- Provide accurate information to customers regarding products and services.
- Resolve customer complaints and issues to ensure customer satisfaction.
- Document call details in the customer relationship management (CRM) system.
- Identify customer needs and recommend appropriate solutions or products.
- Follow up on customer inquiries as necessary to ensure resolution.
Requirements
Benefits
If you're ready to build your career with a dynamic team and make a difference in customers' lives, apply today to join Seronda Network!
Salary : $34,000 - $44,000
