What are the responsibilities and job description for the Janitorial Account Manager position at ServiceMaster Maintenance Systems by Nielsen?
About Us : SM Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a seasoned professional to join our Strategic Accounts Division.
Position Overview : We are seeking an experienced and highly motivated Janitorial Account Manager to join our Strategic Accounts Division. The ideal candidate will have a proven track record of managing janitorial contracts, ensuring the highest levels of service and client satisfaction. This role requires a dynamic individual with strong leadership skills and the ability to manage complex operations.
Key Responsibilities :
- Manage and oversee all aspects of janitorial contracts within the Strategic Accounts Division, ensuring client satisfaction and contract compliance.
- Lead and mentor a team of janitorial staff to deliver high-quality cleaning services.
- Develop and maintain strong relationships with clients, addressing their needs and concerns promptly.
- Monitor and report on contract performance, including financial metrics and service quality.
- Collaborate with internal teams to optimize operations and drive continuous improvement.
- Ensure adherence to safety regulations and company policies.
- Bachelor’s degree in Business Management, Operations, or a related field.
- Minimum of 5 years of experience managing janitorial contracts.
- Must be able to communicate in English and Spanish .
- Proven track record of successfully managing and growing client accounts.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced, dynamic environment.
- Proficiency in Microsoft Office Suite and other relevant software.
Qualifications :
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
Salary : $90,000 - $100,000
