What are the responsibilities and job description for the Project Manager position at ServiceMaster Restore?
Who We Are:
ServiceMaster Cleaning DCS specializes in restoration services in Illinois (Chicago, Orland Park, Des Plaines), Wisconsin, and nearby regions. With a commitment to ongoing education, utilization of state-of-the-art tools and technology, and comprehensive training, we are recognized as industry leaders in disaster restoration. We take pride in our exceptional care for both clients and employees.
- Our supportive work environment emphasizes extensive training to ensure our clients receive top-quality service using the most advanced equipment in the restoration industry.
- We believe that engaged and content employees make ServiceMaster Cleaning DCS an exceptional workplace, always prepared to assist families and businesses in recovering from fire and water damage.
The Position:
We are seeking a Project Manager for residential and commercial fire and water clean-up and restoration projects. Responsibilities include specialty in managing projects related to mitigation services, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, and content move-outs and pack-ins. As a leader, the Project Manager will also coach, mentor, oversee and support Crew Chiefs and other team members.
The pay range for this position is $25-30 per hour (negotiable based on experience/certifications) plus commission.
Responsibilities:
- Lead projects for residential and commercial losses caused by fire, water, mold, and natural disasters.
- Manage crews, timelines, and budgets.
- Develop and nurture client relationships to grow accounts and successfully manage projects from start to finish, including overseeing contractors.
- Conduct inspections of potential losses and develop detailed scopes of service.
- Retrieves work orders, checks travel route, ensures proper equipment/supplies are loaded on vehicle.
- Maintains quality control by ensuring the allocated budget .
- Performs daily monitoring of residential/ commercial jobs.
- Ensures record management of manpower and resources allocated on projects.
- Responsible for creation of estimates in applicable software.
- Inspects and scopes jobs and ensures effective communication with Crew Chief/Lead Tech.
- Documents and reviews loss with clear and descriptive job photos and uploads into operating system/software.
- Calculates the mitigation and reconstruction estimates using Xactimate.
- Estimates using carrier audit standards and manages the estimate based on feedback from client and customer.
- Explains drying process and resolution procedure to customers.
- Performs quality assurance inspections and ensures to communicate all billable events.
- Prepares documentation as per company policies and procedures to ensure reimbursement from insurance companies.
- Trains / develops / hires new technicians and other key operational team members.
Requirements:
- 3 years of experience as a restoration Project Manager.
- Proficiency in Xactimate.
- Water Restoration Tech Certification (WRT).
- Previous estimating experience.
- Ability to draft mitigation, remediation, contents, and repair scopes.
- Strong communication skills.
- Valid driver’s license.
- Highly organized with excellent prioritization skills.
- Previous adjuster experience desired.
- Successful completion of background check and drug screen
Benefits:
- Competitive salary, commission and bonus opportunities.
- Medical, vision, and dental insurance (based on cost sharing model)
- Paid time off.
- Company vehicle with gas card.
- Clear career path for advancement.
Join Our Team:
ServiceMaster Cleaning DCS is an equal opportunity employer, dedicated to providing a challenging and fulfilling career environment for all employees. If you’re ready to take the next step in your career and become part of the ServiceMaster DCS family, we encourage you to apply today!
ServiceMaster Cleaning DCS is an equal opportunity employer, dedicated to providing a challenging and fulfilling career environment for all employees. If you’re ready to take the next step in your career and become part of the ServiceMaster DCS family, we encourage you to apply today!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Salary : $25 - $30
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