Servpro Operations Manager

Operations Manager

Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new operations manager. As a new operations manager at SERVPRO of Lynchburg/Bedford & Campbell Counties, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.

The operations manager leads, motivates, and supports a large production division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development. They oversee all operational activities and pursue operational objectives. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.

Primary Responsibilities

· Actively pursue strategic and operational objectives.

· Oversee the management of operational activities.

· Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization.

· Develop, implement, and maintain quality assurance protocols to ensure a positive customer and client experience.

· Manage staff development of the production division.

· Work closely with owner to ensure operations remain compliant with legal and regulatory requirements.

· Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables.

Position Requirements

· Experience in fire, water, mold cleaning/restoration required

· Effective written and oral communication

· Intermediate math skills

· Business Degree preferred

· IICRC certifications preferred

· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance

· Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawls spaces, attics)

· Ability to sit/stand/walk for prolonged periods of time

· Ability to repetitively push/pull/lift/carry objects

· Ability to work with/around cleaning products/chemicals

· Ability to travel locally and out of state when necessary

· Ability to successfully complete a background check subject to applicable law

Pay Rate

Competitive salary based on experience.

Job Type: Full-time

Pay: From $80,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

Supplemental Pay:

• Bonus opportunities

Experience:

• Restoration: 3 years (Required)

Work Location: In person

Salary : $80,000