What are the responsibilities and job description for the CASE MANAGER ICIRR IMMIGRANT FAMILY RESOURCE PROGRAM position at SGA Youth & Family Services?
22 Hours a week
SGA provides a wide range of social services in some of Chicago's most challenged and consistently underserved communities and creates long-term and community-wide change. The ICIRR Immigrant Family Resource Program goal is to ensure low-income immigrant families and other limited-English speaking persons can thrive by reducing barriers when seeking public benefits (nutritional, medical, housing, psychological, childcare, employment), as well as the cash support they need for proper health, well-being, and economic self-sufficiency.
- Create goal-planning process, short-term and long-term, and service plan to promote family well-being, and find new strategies to address new needs.
- Responsible for connecting qualified families with receiving and enrolling in public assistance such as through IDHS benefits and community resources.
- Collect resources on recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services
- Assists client to develop natural resources and contact social support networks.
- Provide case management services through one-on-one meetings with families to determine and meet their needs.
- Assist families in applying for public benefits and services, interpretations may be needed.
- Verbal or electronic translations of brochures, forms, and application instructions, as required, to access services
- Review to ensure that all eligibility requirements are met, including uploading required documentation
- Conduct community education about public benefits available to immigrants in IL. Outreach to potential eligible participants and their landlords.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Complete any public benefit and resource application, including SNAP, MEDICAID, TANF, and advocate for client needs
- Develop and maintain relationships with IDHS staff
- Empower clients to manage their IDHS cases through IDHS
- Receive IDHS mails, follow up with clients.
- Provide information and referrals to internal and external resources
- Participate in outreach to ensure IFRP services are known throughout the community
- Conduct recruitment for families in targeted communities to promote program needs
- Develop and implement community outreach activities geared at increasing knowledge of the program.
- Support outreach events, referral systems, and programs facilitated by other departments within agency.
- Maintain detailed record of activities to regularly track impact of outreach efforts and to facilitate appropriate reports to funders and government agencies.
- Maintain accuracy of school events and client files
- Establish MOUs with community partners to create a referral / linkage system for clients enrolled in the program.
- Work in collaboration with IDHS and All Chicago, Cook County, and State of Illinois to identify and cultivate relationships with local community resources.
- Other Duties as assigned
Requirements
QUALIFICATIONS FOR THE JOB
Education :
Experience :
Other :
KEY COMPETENCIES
PHYSICAL REQUIREMENTS
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time; this description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.
