Customer Service Representative

Job Summary

As a Customer Service Representative, you will be the first point of contact for customers, providing assistance, resolving inquiries, and ensuring a positive customer experience.

Duties

• Handle incoming customer inquiries via phone, email, or in-person
• Provide product information and pricing to customers
• Process orders, returns, and exchanges
• Conduct outbound calls to follow up on customer issues or inquiries
• Perform data entry to update customer records and order information
• Assist with cash handling and transactions
• Collaborate with other departments to resolve customer issues promptly

Skills

• Strong communication skills to effectively interact with customers and team members
• Experience in customer support or client services
• Proficiency in data entry and using office software
• Ability to work in a fast-paced environment such as a call center

Job Types: Full-time, Contract

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Referral program
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift

Ability to Commute:

• Cutler Bay, FL 33157 (Required)

Work Location: In person

Salary : $16