Medical Receptionist / San Diego / Full Time (JR452)

Description

Position: Medical Receptionist
Location: San Diego
Salary Range: $18.00 - $25.00 (Based on experience)

About South Coast Gynecologic Oncology:
At the cutting edge of gynecologic oncology, South Coast Gynecologic Oncology stands as a beacon of hope and innovation. Our mission is to provide groundbreaking surgical treatments and comprehensive care, making a profound difference in the lives of women. As we seek to welcome a third Gynecologic Oncologist to our esteemed team, we remain committed to fostering a workplace that balances professional excellence with personal well-being. Join us and be part of a culture where collaboration, innovation, and a commitment to excellence are at the core of everything we do.

Responsibilities:

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  Welcome and assist patients with a warm and professional demeanor, creating a positive and caring environment.
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  Verify health insurance coverage accurately and handle billing processes efficiently.
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  Manage patient scheduling and maintain meticulous records using electronic health record (EHR) systems.
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  Deliver exceptional customer service by addressing inquiries, resolving issues, and guiding patients to the appropriate departments.
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  Collaborate with healthcare professionals to ensure seamless patient flow and efficient operations.
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  Adhere to strict patient confidentiality guidelines in compliance with HIPAA regulations.
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  Actively participate in team meetings and training sessions to contribute to the overall success of the practice.

Required Qualifications:

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  Minimum of 1 year of experience as a Medical Front Desk representative in a similarly fast-paced healthcare setting.
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  Proficiency in health insurance verification and billing (training will be provided).
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  Demonstrated work ethic, reliability, and accountability in a medical or healthcare setting.
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  Ability to commit to set regular work hours.
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  Experience with EPIC electronic health record (EHR) systems for at least 6 months.
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  Strong communication skills and the ability to interact effectively with patients, staff, and external stakeholders.
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  Detail-oriented with excellent organizational and multitasking abilities.
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  Familiarity with gynecologic oncology or medical terminology is a plus.
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  Knowledge of third-party payers, including federal, state, and private health plans.
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  Demonstrated computer skills and ability to work between multiple systems during calls.
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  Excellent customer service skills.
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  Ability to work in a fast-paced environment.
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  Excellent communicator and able to manage high volume telephone calls.
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  Ability to maintain strict confidentiality and familiarity with HIPAA requirements.

South Coast Gynecologic Oncology is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.