Demo

Operations Support Engineer (SE) Senior

Sherpa 6
Spring Lake, NC Full Time
POSTED ON 12/24/2024
AVAILABLE BEFORE 2/24/2025

Description

Job Title:  Operations Support Engineer (SE) Senior

Job Location: Multiple locations to include: JBLM WA, FT Campbell KY, Camp Smith Hawaii (SOCPAC), Coronado CA, MacDill AFB FL (SOCOM HQ & SOCCENT), Stuttgart GE (SOCEUR)

Job Type: Full time 40 hours 

Travel Requirement: As needed, up to 25% 

Security Clearance: Active DoD Top Secret clearance with SCI eligibility 


Job Description: 


Sherpa 6 has an exciting opportunity for Senior Operations Support Engineers in support of USSOCOM Program Executive Office SOF Digital Applications’ (SDA) Global Systems Support Engineers (GSSE) contract. The Operations SE will provide Engineer support to operations requiring knowledge on SOCOM and Joint Staff operations and targeting cycles, understanding of Tactical Data Links, and routing of COP data. The candidate must know, support, and teach all SOCOM and Joint Staff programs of record for COP management, Operational Area of Interest (OAI) management, Commander Critical Information Requirements (CCIR) management, as well as other software programs available to units that support an operational requirement. Global support to operations must work with assigned units to understand unit specific requirements and report to SOCOM all operation capability gaps for software and technology at the unit level. This position is contingent upon contract award.  


Role and Responsibilities:

  • Provide Engineer support to operations requires knowledge on SOCOM and Joint Staff operations and targeting cycles, understanding of Tactical Data Links, and routing of COP data.
  • Must know, support, and teach all SOCOM and Joint Staff programs of record for COP management, Operational Area of Interest (OAI) management, Commander Critical Information Requirements (CCIR) management, as well as other software programs available to units that support an operational requirement.
  • Global support to operations must work with assigned units to understand unit specific requirements and report to SOCOM all operation capability gaps for software and technology at the unit level.
  • Regional GSSE Leads must collaborate, coordinate, and synchronize efforts as required with appropriate Geographic Combatant Command (GCC) and relevant Joint Task Forces and has a solid understanding of Task Organization as it pertains to Command and Control (C2) supporting or supported and command relationships.
  • GSSE Operations domain support includes attending and maintaining situation awareness on Area of Responsibility (AoR) level working groups as it pertains to Mission Command and C2 efforts to include but not limited to, COP Working Groups, Joint Fires Working Group, Sustainment, Protection and Tactical Data Link (TADL) Working Groups.

Requirements

Qualifications:

  • 3 years of SOCOM experience.
  • Minimum 8 years of experience in technical support position and Operational or Intelligence Community (IC) operations, platforms, functions, and terminology experience.
  • Minimum of 8 years’ experience in implementing and training software systems/updates, standard operating procedures, and technical documentation. Ability to communicate issues and solutions to various stakeholders.
  • Excellent writing communication and reporting skills. 
  • Must be a US citizen. 
  • Must pass a background check and drug screening. 


Preferred Experience:

  • 5 years of SOCOM experience.
  • Prior Battalion/Squadron or higher echelon Staff experience.

Background Screening/Check/Investigation:

Successful completion of a background screening/check/investigation will/may be required as a condition of hire.


ADA:

Sherpa 6 will make reasonable accommodations in compliance with the Americans with Disabilities Act 1990.


EEO/AA:

Sherpa 6 does not discriminate based on race, color, national origin, sex, religion age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/opportunity/affirmative action employer.


Benefits

We offer a competitive benefits package, covering the cost of medical for you and your family; we also offer dental, vision, health and wellness benefits and a generous retirement savings plan. We believe that our employees can manage their workload and their personal life, therefore we extend a generous PTO policy. This allows our employees to balance their lives as they see fit.


Salary Range: 

The proposed salary range is reflective across all Sherpa 6 locations, years of experience and skill levels. Salary negotiations will be based on a host of factors including but not limited to your geographic location, prior experience, relevant skills, education, and certifications.  


About Sherpa 6:

At Sherpa 6 we love to solve problems and provide the best solutions for our customers. Our approach to a problem is to find a user-focused and design-driven solution that is simple yet functional and effective. We are a group of enthusiastic forward-thinkers who are excited to build amazing solutions with bleeding-edge technology. We hire people who are forward thinkers, passionate about what they do, love to collaborate and want to constantly learn. We enjoy what we do and we're not afraid to put the extra effort in to accomplish the mission; call us Sherpas. As a Service-Disabled Veteran Owned Small Business, we know what it means to serve. We have made it our mission to be the leaders in solutions that protect and give our Warfighters the edge they need when put into harm's way.  

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