Catering Supervisor - Full-Time

By joining our team, you’ll be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Catering Supervisor will maintain safe accurate and timely catering meal service. Ensures high standards of Department sanitation, food production and guest relations. The Catering Supervisor will lead kitchen staff while ensuring the safety of patients, employees, staff and visitors in accordance with established recipes, menus, and food safety guidelines. Will be responsible for the overall direction, coordination, and evaluation of the food service and patient services team, including training employees and planning, assigning, and directing work. The Catering Supervisor will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Catering Supervisor will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Shirley Ryan AbilityLab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Consistently demonstrates support of the Shirley Ryan Ability Lab statement of Mission and Philosophy by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Job Description The Catering Supervisor will: Oversees organization of catering events, as well as day-to-day activities, processing orders, payments and working with outside vendors to obtain supplies as necessary. Oversees systems and processes to ensure that the strategic and operational objectives of the patient service are accomplished. Supervises Catering Associates and acts as the supervisor on duty to provide alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, when patient inquires or needs additional selections. Interacts with nursing and evaluates patient meal selection, tray completion, tray delivery, and tray retrieval process on a daily basis. Sets up in a sanitary manner and breaks down various work areas including dining rooms, meeting rooms; and other service areas. Provides courteous and timely service to all guests. Delivers and retrieves catering meals to and from service areas in a safe and expedient manner. Follows safe food handling practices, maintains food items at appropriate temperatures and follows established storage practices. Sustains a sanitary work environment according to health standards and Department policies. Prepares salads, desserts, and other food items requiring food preparation skills according to specific directions and established quantities. Refills coffee urns, juice and other equipment as needed and stocks service areas with various food and non-food items as needed including donuts, fruit, silverware, condiments, paper products and the like. Operates the dishmachine for serviceware sanitation as necessary. Assists guests as necessary in providing meal selection and service. Maintains the sanitation and cleanliness of the serviceware, equipment and work areas. Perform all other duties that may be assigned in the best interest of Shirley Ryan AbilityLab . Reporting Relationships Reports to the Food and Nutrition Services Sous Chef Knowledge, Skills, & Abilities Required Requires ability to read, understand and follow written and verbal instructions when preparing food, serving guests and staff and performing non-complex mathematical calculations at a level normally acquired through the completion of high school. Requires minimum 1 year on-the-job-experience in order to become familiar with basic food preparation techniques and learn catering procedures and Department policies. Requires interpersonal skills necessary to courteously greet visitors and other guests and internal and external clients. Requires basic analytical skills necessary to portion proper amounts of food to catering events and stock service stations with necessary items. Ability to concentrate and pay close attention to detail when preparing menu items, delivering meals, etc. Ability to cost menu items and calculate labor costs for billing purposes Working Conditions Occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. The noise level in the work environment is usually moderate. Frequently required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms Occasionally required to climb or balance, stoop, kneel, crouch, or crawl and taste or smell. Occasionally lift and/or move up to 50 pounds. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Equal Employment Opportunity ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.