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About Sibylline
Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs through the provision of high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees to build their own personal profiles as well-regarded analysts within the broader industry.
Key attributes of Sibylline employees are:
Our Benefits include:
About the Role
Sibylline is looking for experienced Shift Operations Managers (SOMs)to join our team, working on-site, embedded within our client’s rapidly evolving GSOC. SOMs will be responsible for managing teams in the client’s office location, based in Seattle, WA. SOMs must excel in people management and be comfortable providing senior-level direction for operational and tactical responses to safety and security issues in a dynamic, high-intensity environment.
Successful candidates will have a proven track-record in three key areas: (1) managing diverse teams under pressure to achieve results while fostering a supportive, collaborative environment; (2) managing timely assessments of potential risks to the customer and overseeing immediate response to the satisfaction of stakeholders and/or in accordance with established policies and procedures; and (3) managing multiple priorities and concerns and escalating significant issues to senior-level management as necessary.
SOMs will serve as the senior Sibylline representatives on shift at the client’s GSOC, and are thus responsible for the overall response to issues that arise on-shift as well as the day-to-day management of assigned personnel. The shifts are structured with a SOM, who directly manages multiple Supervisors. The Supervisors in turn manage multiple Lead Operators and Operators.
The shift hours will be Wednesday - Saturday 9pm-7am
Duties and Responsibilities
Operations Management
Personnel Management
Strategic Vision and Continuous Improvement
Billing review
Minimum
Preferred
Next Steps
Successful candidates will be invited to complete a writing assessment (at an arranged time to suit you) to test writing and analytical ability. Shortlisted applicants will then be invited to a final panel interview. In the current environment, our interviews will be conducted virtually.
The remuneration for this role is negotiable for the right candidate, dependent on qualifications, aptitude and experience. The salary range for this position is $80,000 - $120,000.
Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. The firm is committed to fostering a business culture that reflects these values and promotes equal opportunity.
Full Time
$84k-122k (estimate)
04/10/2024
09/09/2024