What are the responsibilities and job description for the Personal Insurance Account Manager position at Sihle Insurance Group Inc?
Description
Founded in 1974, Sihle Insurance Group has established its position as a distinguished leader in the insurance industry, guided by core values that include integrity, respect, superior customer service, and a people-first mentality. As one of Florida's premier privately held agencies, Sihle Insurance is proud of the rich history that originated with our late founder, Jerry Sihle, over 50 years ago.
Sihle Insurance stands as one of Florida's largest privately held agencies with an expansive presence that includes our headquarters located in Altamonte Springs along with 7 additional offices across Florida. Committed to upholding its heritage as a family-owned and professionally managed agency, Sihle Insurance takes immense pride in its unwavering dedication to serving our clients, enriching and supporting our communities, and fostering a nurturing culture that values and empowers our employees. Through our steadfast commitment, sustained growth, and dedication to remaining a privately held family company, Sihle Insurance ensures a promising future for many generations to come.
We are currently hiring for a Personal Insurance Account Manager to join our team in Altamonte Springs, FL.
Benefits:
- Company paid health insurance
- Company paid dental insurance
- Company paid life insurance
- Vision insurance, plus much more!
- Reduced hour work week with full pay
- 401(k) matching
- Generous Paid time off – Holidays, Sick, & PTO
- VTO (Volunteer Time off)
- Competitive base salary (commensurate with experience)
- Bonus incentive based on individual/agency performance
Requirements for the Personal Insurance Account Manager:
- Minimum of an Active Florida 4-40 (Customer Representative License), 2-20 (Property and Casualty License), or 20-44 (Personal Lines Agent)
- Ideal candidate with 3 years experience servicing Personal Lines Insurance Accounts
- Applied Epic experience is a plus
- Bilingual is a plus
- Ability to perform under pressure and work in a fast-paced environment
- Excellent verbal and written communication skills with prompt response times
- Knowledge of insurance products and their application to business
- Professional phone/office etiquette
- Maintains a cordial and professional relationship and has a strong service focus
- Ability to perform at a high volume with a high degree of accuracy
- Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others.
- Ability to cross-sell to new and existing clients
Responsibilities for the Personal Insurance Account Manager:
- Manage an assigned personal lines insurance book of business
- Deliver amazing client service
- Ensure all productivity, quality, and service standards are met
- Implement client insurance policy administrative processes, including tracking, renewals, new policy set-up, online rating, invoicing, accounts receivables monitoring, audit and contract review, finance contact preparation, and policy review
- Maintain current, accurate data in the Applied Epic agency management system
- Develop and maintain positive, productive relationships with agents, leadership, and co-workers
- Provide high level, responsive customer service to clients
We are an Equal Opportunity Employer
