HR Business Partner

Title: Regional HR Business Partner
Reports to: Chief People Officer
Location: TBD Based on Region

Job Description Summary

The Regional HR Business Partner (HRBP) is a strategic and hands-on role that provides full-cycle Human Resources support. This role partners closely with the Regional VP (RVP) and General Managers (GMs) within the region to align business goals with HR strategies and initiatives, fostering a culture of excellence, integrity, and value. As an advocate for our people, the HRBP will facilitate hiring processes and support initiatives and programs aimed at empowering and developing the careers of our team members, to ensure they are equipped to deliver best-in-industry service to our customers. This role is crucial in helping our people navigate change and supporting their growth by meeting them where they are and guiding them forward as the company grows. The successful candidate will be responsible for understanding the broader Sila business landscape as well as region-specific challenges, to provide expert advice and support to RVPs and GMs. By focusing on finding, engaging, and enabling our people, the HRBP will play a key role in achieving our business objectives while maintaining a People First culture.

Not only is this an exciting time to join Sila Service, but it is also an exciting opportunity and time to join the HR team. The HRBPs will play a crucial role in helping to shape and evolve the HR function to best serve the businesses within Sila and the 2,500 employees that who work to provide best in class service to our customers.

Essential Responsibilities

• Partner with the RVPs, GMs and broader organization leaders to understand industry, market, regional and local dynamics to design and execute HR strategies and activities aligned with business priorities
• Facilitate workforce planning process
• Facilitate talent acquisition partnership to onboard talent
• Facilitate succession planning and career development programs tailored to the specific requirements of technical, support, and sales team members in the field
• Act as a liaison between employees and management, addressing concerns and fostering a positive work environment
• Maintain strong relationships with local teams while ensuring alignment with corporate policies and values.
• Resolve conflicts, manage performance issues, and ensure compliance with labor laws and company policies.
• Facilitate performance management systems to ensure employees meet their goals and objectives.
• Facilitate annual talent management processes
• Partner with RVPs and GMs to identify training needs, and partner with Learning & Development to facilitate program delivery designed to build skills and capabilities of technicians, support staff, and sales team members
• Advocate for training initiatives that support continuous learning, balancing local needs with corporate goals.
• Support organizational change initiatives by providing guidance and support to employees and management.
• Communicate changes effectively, manage resistance, and ensure smooth transitions, bridging local and corporate levels.
• Analyze HR data to identify trends and make informed decisions and influence business partners.
• Track key HR performance indicators (KPIs), employee turnover rates, and other HR metrics to measure effectiveness, reporting both locally and corporately.
• Apply solid judgement to ensure integrity, compliance, and confidentiality standards are met
• Implement and advocate for policies and procedures that mitigate risks and promote a safe and fair work environment, tailored to local and corporate standards.
• Develop strategies to enhance employee engagement and satisfaction across the dispersed workforce.
• Foster a culture of recognition and appreciation, balancing local initiatives with corporate culture

Basic Qualifications

• Bachelor’s degree from an accredited university or college in Human Resources, Business Administration, or a related field
• Minimum of 5 years of HR experience, preferably supporting a geographically dispersed workforce

Desired Qualifications

• Experience in supporting field-based clients
• Master’s degree or participation in corporate HR leadership development program
• Strong knowledge of HR practices, labor laws, and regulations
• Excellent communication, interpersonal, and conflict resolution skills
• Ability to analyze HR data and make data-driven decisions
• Experience with performance management, employee relations, and talent management
• Proven ability to manage change and support organizational initiatives
• Ability to travel as needed to support various locations within the assigned region
• Has or understands the value of an entrepreneurial spirit

Travel: Travel required to the various locations within the assigned region, which are mostly within driving distance. Initial travel requirement will be more significant as the HRBP gets to know the businesses (8 to 10 per region).

About Sila Services:

With more than 30 leading local/regional HVAC, plumbing, and electrical service brands, Sila Services' 2000 team members are continually setting the standard in home services for a distinctive performance-driven culture, exceptional work environments, tremendous career growth opportunities, and a truly collaborative business model focused on delighting both colleagues and customers. Founded in 1989, Sila operates in 30 locations across 12 states.

It is our mission to provide the highest level of service by supporting, empowering, and rewarding exceptional people by embracing a philosophy of continuous improvement and by providing superior results to every customer.

Our Six Core Values frame how we work with one another, our customers, and our communities:

· People First

· Customer Excellence

· Integrity Always

· Results-Driven

· Community-Centered

· Fun at Heart

Backed by Goldman Sachs, one of the country’s leading financial institutions and most successful private equity teams, Sila has developed and implemented a highly differentiated strategy focused on top talent, professional excellence, unmatched customer satisfaction, and continuous innovation. While Sila is one of the largest companies in the home services industry, the company’s goal is simply to be renowned for delivering the best:

· Employee value proposition for top talent

· Customer experience

· Operational and financial results

· Support for their communities and neighbors

· Workplace combining great results with a fun, energizing work environment

As a fast-moving private equity-backed platform company, the team is focused on best-in-class execution in all they do. From continually improving its customer value propositions to optimizing pricing strategies to introducing innovative compensation plans, Sila’s team is committed to providing an environment where the best leaders have the empowerment, the resources, and a distinctive opportunity to deliver excellence in all they do.

Additional Information:

Sila Services offers a positive work environment, professional development opportunities, challenging careers, and competitive compensation. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

#HP1

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Human resources: 3 years (Preferred)
• Succession planning: 3 years (Preferred)

Ability to Relocate:

• Cleveland, OH: Relocate before starting work (Required)

Work Location: On the road

Salary : $90,000 - $110,000