What are the responsibilities and job description for the Onsite Specialist position at SkillsetGroup?
Position Overview:
The Onsite Supervisor will oversee and manage daily staffing operations at client locations. This role is responsible for onboarding new employees, conducting safety walkthroughs, ensuring payroll accuracy, and supporting employee performance. The Onsite Supervisor serves as the primary point of contact for clients and associates, ensuring seamless workforce management and high service levels.
Key Responsibilities:1. Workforce Management:
- Check in employees at the start of shifts to ensure attendance and punctuality.
- Serve as the first point of contact for staffing-related questions, concerns, or escalations.
- Monitor employee performance and address attendance or behavior issues promptly.
2. Payroll and Reporting:
- Collect and verify timesheets to ensure payroll accuracy and timely submission.
- Manage payroll reports, track hours worked, and resolve discrepancies.
- Provide regular workforce performance updates to internal teams and clients.
3. Onboarding and Training:
- Conduct orientations for new employees, ensuring understanding of job duties, company policies, and client expectations.
- Assist with completion of all onboarding paperwork (e.g., I-9, W-4, and safety certifications).
- Facilitate training sessions on safety procedures and job responsibilities.
4. Safety and Compliance:
- Perform regular safety walkthroughs to identify hazards and ensure compliance with client and OSHA safety standards.
- Address safety concerns immediately and provide recommendations for corrective actions.
- Educate employees on safety protocols and enforce best practices.
5. Client Relationship Management:
- Serve as the main point of contact for client managers to address staffing needs, concerns, or feedback.
- Collaborate with clients to ensure workforce satisfaction and resolve operational challenges.
- Communicate updates, staffing adjustments, and issues to internal branch leadership.
Qualifications:
- Education: High School Diploma or GED required; Associate’s or Bachelor’s degree preferred.
- Experience:
- 2 years in staffing, human resources, or workforce supervision.
- Previous experience in managing payroll processes and safety compliance.
- Skills:
- Strong leadership and communication skills with a proactive problem-solving approach.
- Proficiency in payroll systems, time tracking software, and Microsoft Office Suite.
- Ability to manage multiple tasks in a fast-paced environment.
- Other Requirements:
- Familiarity with safety regulations (e.g., OSHA) and best practices.
- Willingness to work onsite at client locations and flexible hours as needed.
Preferred Qualifications:
- Experience working with staffing agencies or in high-volume staffing environments.
- Bilingual (English/Spanish)
- Knowledge of HR policies and labor laws.