What are the responsibilities and job description for the Field Technician | Des Moines Iowa position at Slip Robotics?
Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.
We are seeking a highly motivated Field Robotics Technician in the Des Moines, Iowa, area to join our team and contribute to the deployment, service, and monitoring of our robotic solutions. As a Field Robotics Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system.
Responsibilities:
As a Field Robotics Technician, you will :
- Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
- Provide exceptional service, timely repairs, and routine maintenance of our robotics solution
- Monitor and observe the operation of customer robot fleets to ensure optimal performance
- Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
- Provide support to customers during product deployment and post-sales phases
- Assist sales teams in providing on-site demos to potential customers
Other Information:
Slip Robotics headquarters are located in Atlanta, GA, just northeast of the perimeter. This role will be on-site near Des Moines, Iowa.
